Email History

Understanding the impact of your emails is crucial for effective communication with your members. Breeze offers a comprehensive view of your email history, allowing you to monitor every email sent, including details like recipients, subject, status (sent, scheduled, or failed), and send date. This insight helps you quickly identify successful deliveries and address any issues with undelivered messages. Navigate to Settings and select History to dive into your email performance, from open rates to click-throughs, ensuring your messages resonate with your audience.

 

Viewing Email History

  1. Select Settings.
    Note: This is the gear icon in the top right. 
  2. Select History
  3. Select Email from the right hand menu. 
  4. Select the email to view details. 

While viewing email history you can: 

  • You can sort by a date range, or find any emails that a specific person was sent.
  • A status will be set to "sent" if the message successfully sent to at least one recipient.
  • A status will be "scheduled" if you schedule an email to go out at a later time/date.
  • A status will be "failed" if no one on your list received the email.  If emails failed, look at this article to get an idea of why: Emails Bouncing or Being Sent to Spam.

The Open rate is when someone opens the email that is sent from Breeze. This allows you to see how many opened the email in their email provider. The Click rate helps to determine if someone clicked on a link that was sent in the email. This differentiates whether someone opened the email or clicked on the link in the email.

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