New Assignment NotificationNew assignment notifications are emailed to the assigned user when the assignment is made. They contain information about the assignment as well as information about the person the follow up is for.
Pending Assignments NotificationThe pending assignments notification is a list of all pending notifications sent out once a week to the person they are assigned to. This email will only go out if there is at least one pending assignment.
Turning On/Off NotificationsNew assignment notifications, pending assignment notifications, and the day of the week that pending assignment notifications are sent can be enabled or disabled. The following steps explain how:
Navigate to "More > Follow Ups."
Click the bell icon in the upper right.
Change the notification settings to what you desire.