Online Giving Video

 

Offer an online giving option with a few clicks of the mouse.

Allow anyone to give to your church online. Donors can give a one-time gift or set up a recurring gift and those contributions will automatically show up within Breeze. For a brief walk-through of online giving, watch the video above.

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Comments

20 comments
  • Does the church pay this per transaction fee or does the user pay it with each transaction? How are they alerted to this additional fee? And where does the money donated go? What are the security risks and how are deposits verified?

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  • Hello Rector!

    The church covers the transaction fee. We advise churches to add text to the top of the online giving page letting donors know about the fees and asking them to consider giving a small percentage more than their intended amount to help cover those fees.Here is a link that explains more of our online giving fees: Online Giving Fees

    For churches and ministries that choose to embed Online Giving into their website we recommend SSL Certification on the website as well. The church website acts as another layer in which malicious users can try to intercept personal data and the encrypted connection means that only the correct recipient is able to read the data.

    At Breeze, we take every step we're able to in an effort to keep your data safe! Help us help you! Check with your domain name registrar to see if they have digital certification available for purchase or go through a reliable SSL certificate authority to secure your church website today.

    For more detailed information on how we keep your data safe, check out our Security webpage.

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  • So is the total amount of online giving fees added to the $50 monthly fee each month?

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  • Hey leicj7613! 

    No it is not. When someone donates online, the church will see the fee percentage come out in the net deposit. Breeze allows users to view a report showing the details of your online transactions, including fees. 

    Happy Breezing!

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  • Does the online giving integrate with Breeze, so that when a donation is made it shows up as a transaction?

    Can members giving online donations see their history?

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  • Hey @kevinelton - Online Giving does integrate with Breeze!  On the first gift you may have to Associate Contributions With Profiles but once you've done that, it will integrate beautifully with Breeze.

    Your donors will be able to see their online giving in their account as well. 

    When viewing their profile they'll see a "giving" button on the left where they can see their history of contributions. 

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  • Can online giving be customized so that someone giving a gift can specify a particular project/fund that the gift is given?  Can online gifts also be designated in honor of or in memory of someone?

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  • Hey @webmaster!

    Great question! Yes! This will be most helpful to you in setting up particular funds: Customizing Your Online Giving Page

    Happy Breezing! 

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  • I have run into a few issues in which donors are select a button other than "one time". Is there a way to disable the options that allow multiple occurrences of giving? 

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  • @wordempowermentkc

    Thanks for reaching out to the Breeze Community! 

    Great question, here. Unfortunately, there is no way to disable this functionality within Breeze. We sincerely apologize for any inconvenience that this may cause. 

    Let us know if there's anything else that we can do for you!

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  • I have a group of volunteers coming in to help enter data, will I be able to talk to a live agent to help guide us through the process? Can  text2give, online and CashApp giving be enter into breeze without incurring a fee? How do I import the members contribution from a spreadsheet into breeze? How do I delete information that has been keyed in incorrectly? Does Breeze Integrate with the banking information?
    Jbaskerville@myalcci.org

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  • @jbaskerville

    Great questions! Due to the nature of them, this is more appropriate for Support so we'll be taking the conversation over there!

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  • Hello,

    Is there a way to modify the Online Giving page so that members may select one or more of the funds that have been created? 

    When I select the link provided to view the web giving page, the form does not display an option to select a fund, even though settings recognize that multiple funds exist.  Please assist.

    Thanks

    Vivien

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  • @vivienlewis Great question! When on your online giving page, type in an amount that you'd like to give and select a fund. Then click on the "add gift to another fund" option in light grey (directly below the fund) to give to a different fund. You can give to multiple funds in one gift! 

    If there are no funds, appearing, you'll want to customize your giving page. Here is further information on that here.  

    If that still doesn't solve your issue, please contact support at support@breezechms.com, we'd love to help you troubleshoot this further!

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  • Is there a way for users to edit or manage their recurring gifts?  The link to the web giving page doesn't authenticate to a user account and I only see my historical gifts in the Giving screen within a user profile.

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  • Hey @dviar! I'd be happy to help here! I think you might find our article, Allowing Members to Have an Account in Breeze helpful here! My personal preference is "By Invitation," as I find this to be a super fast way of inviting those that have emails in their profile. 

    In this method, Breeze will allow the member to create a username and password, and will connect their profile with that user they created. Then they will be able to log in and view their own personal giving and recurring gifts.

    Hope this helps!

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  • Do you offer “donor pays transaction fee” yet? Breeze isn’t an option for us without this. Almost every giver in our churches utilizes this option on our current platform. 

    Very respectfully, your giving platform should have never been launched without this option. This feature is a fundamental component to any giving platform. It’s hard to complete in this market without such a feature. 

    After seeing all the requests for this here, and how long people have been asking for this, if it’s not available yet, it would seem you guys aren’t very responsive to customers needs. This should have been a higher priority than every bit of functionality improvements you’ve discussed on your blog over the last year. 

    Thanks

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  • Hey @Mykenarbuck!

    Thank you for reaching out! I have responded via our Support email line, but also wanted to publicly reach out to you.I wanted to first apologize for making things less-than-Breezy for you. One of our core values is to make Breeze simple to use for churches around the world. It is honor to hear from churches and we strive to honor their requests as we improve Breeze. Many of our updates in our Blog have all stemmed from customers who have submitted feature requests, sent in request via emails or simply called and shared how they are currently using Breeze and how they would like to see updates in certain areas. We’re constantly listening to the feedback of our users, wrestling with how to implement certain ideas, and trying to prioritize what will help churches the most.

    We really appreciate you sharing your concerns and thoughts about updates needed in Breeze. I wanted you to know that I have documented these concerns and we'll definitely throw them on the table for future consideration as we are currently in beta testing for our online giving platform.

    We of course would love it if you chose Breeze. It would be a pleasure to serve you!  However, if having the option for donors to pay the fee is something that is needed now, we understand completely the need to look elsewhere. While we’ll miss the opportunity to serve you, we’re also pleased that you have the chance to find a product that betters suits your needs.

    If you have further questions, please respond to the support email and I'd love to continue the conversation there!

    God Bless!

     

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  • Hi, we recently enabled online giving in Breeze. It was a Breeze to set up and our congregants are finding it very easy to use. However, we do have a couple of concerns, suggestions -

    1. Could there be a checkbox to allow the giver to cover the transaction fees?

    2. Could the option to use ACH be the default instead of Credit Card? CC has a higher transaction fee and maybe if we changed the default more folks would select ACH.

    3. I noticed that Breeze is creating a profile for a donor when the person doesn't exist in our database. It defaults to the status of Visitor. This is a great feature, but I find it strange, that when I was looking for how many  new records were created in the past two months, these 'visitor donor' records did not show up. 

    Peace

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  • @alpeters

    Nate here with Breeze Support, thanks for reaching out to us!  Great questions by the way!  I'll do my best to answer them for you in the order you asked.

    1. Could there be a checkbox to allow the giver to cover the transaction fees? This is probably one of our most popular feature request, and we've been told this will be one of our next significant rollouts...so, be on the lookout!  I would say sooner rather than later.
    2. Could the option to use ACH be the default instead of Credit Card? CC has a higher transaction fee and maybe if we changed the default more folks would select ACH.  This is a great strategy on your end, so, you really can't set it as default, however, you could make it the ONLY option. 

    3. I noticed that Breeze is creating a profile for a donor when the person doesn't exist in our database. It defaults to the status of Visitor. This is a great feature, but I find it strange, that when I was looking for how many  new records were created in the past two months, these 'visitor donor' records did not show up.  For this one, I'm going to send you an email, and create a ticket for this, as I need a few more details from you.


    Breezy Blessings

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