Using Mailchimp with Breeze

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    ellen

    Does MailChimp use the person's main email address?  Is it possible for MailChimp to use a different, church created profile field, email address?

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    ellen

    If a person has multiple email addresses, with comma separators, as their main email in Breeze, will MailChimp send to each of the emails?

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    Emily W.

    Hi Ellen!

    Yes, MailChimp will use the main email address as well has any emails listed in their Breeze profile.

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    cifwcbilling

    I'm hoping I can explain things okay.  I have just started with both Breeze and Mail Chimp.  Mail Chimp offerings Lists and Tags as does Breeze.  If I connect to Mail Chimp from a tag to a list then I have several lists and I my price changes based on the combined list price.  But if I can connect Tag to Tag then it doesn't because they are only counted once in the list.  Is there a way to do that?

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    taylorpoe01

    Hi!

    Is there a way to link to different lists in Mailchimp? For example, we have an "I'm new" form that is currently connected to a series of automated emails welcoming them to our church. We are also starting another series of automated emails that they can sign up for that is unrelated to the new here emails. Can I sync the people that fill out the second form to a different list in Mailchimp?

    Thanks!

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    Emily W.

    Hi there! 

    Yes! You can have different or multiple lists in MailChimp. You can have the same tag synced to multiple lists or different tags for different lists. :) 

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    Aaron Byers

    Is there a way to connect two MailChimp accounts to Breeze?

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    Joshua G.

    Greetings @abyers - only one MailChimp account connection is supported in Breeze

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    Hannah Hopper

    I had to force sync between Breeze and Mailchimp. Is there a setting I need to change to make it automatically sync?

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    Emily W.

    Hi there @hhopper.

    It will automatically sync after your updates, no need to force sync. If you are seeing something different, please reach out to our Support team as we are happy to help! :) 

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    council

    We found that if we create a Tag (All Partners 2017) and synch to MailChimp, and then a person unsubscribes from this list when we create a NEW tag (All Partners 2018) and synch to MailChimp this person is added to the new list and emailed to. And MailChimp sends them an email. We had thought/hoped that either system would recognize that this person unsubscribed GLOBALLY from any emailings. We realize now that we have an option to created different channels (different lists), and force a person to unsubscribe from each new list/channel. This leads us to believe we must manually mark the record as Do Not Email, or not create multiple lists. Is this correct?

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    Emily W.

    Hi @council!

    This leads us to believe we must manually mark the record as Do Not Email, or not create multiple lists. Is this correct?"

    Yes, you are correct! 

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    council

    Thanks Emily!  After further reading the page on Mailchimp in the Knowledgebase, I see this (emphasis mine):

    • People who have previously unsubscribed from that mailing list

    This makes sense now, thanks for confirming.

    Many thanks, Mark

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    pedeechurch

    We are having problems with breeze not consistently adding new people and their emails to MailChimp. They are not marked to not receive emails and they have not unsubscribed. I have tried both the automatic and forced sync and it still isn't adding them.

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    Sheley

    @ pedeechurch, thanks for letting us know!  I've just sent you an email so that we can follow up and get some additional information from you.  We'll figure out why your people aren't syncing properly :) 

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    Anna

    Does Mailchimp pull in the Name fields from Breeze or only the email address? I use "Hi |First Name|" a lot in my mailchimp emails and want to make sure this will work...

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    Emily W.

    Hey @pastor!

    Yes. Within MailChimp, you then should be able to add this to your email content. Hope this is helpful!

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    natashapadilla

    Hey there! 

    Struggling to connect MailChimp with Breeze. When I hit "more" and then it "Extensions" The only thing that's coming up is to connect to Planning Center? 

    Thanks :) 

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    Rob N.

    Hey @natashapadilla, 

    I'm sorry you're having some difficulty there!  I see how that could be frustrating.  You should probably check to see if your administrator has given you permission for the MailChimp Extension.

     

    I hope this helps!

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    rfrye

    With Mailchimp's recent changes to their mailing list structure, will Breeze be updating so that we can sync Breeze Tags with Mailchimp Tags? It appears that Breeze only sees Mailchimp Audiences.

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    Rob N.

    Hey @rfrye, 

    Please pardon any ignorance regarding MailChimp; however, Breeze's synchronization with MailChimp is only one way at the moment.  Therefore, synchronizing a list will remove all people from a current MailChimp list and replace them with the people within your Breeze tag. Updates and additions made within MailChimp or by subscription form will not be retained whenever Breeze synchronizes the list. You should only synchronize lists you'd like to manage via Breeze.  And, Breeze currently works with Audiences.  There are no current plans to change that.  

    I hope this helps!

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    rfrye

    Thanks for the response, Rob. I do understand that the synchronization is one-way, and I'm fine with that. My concern is that if Breeze works only with Audiences, it is difficult to work efficiently in Mailchimp. For a comparison, I would say that an Audience in Mailchimp is the same as my entire Breeze database (or all the people in Breeze I would potentially email). Much like the way Breeze uses Tags to help me manage subgroups, Mailchimp now has Tags to help manage the smaller segments of an Audience. If I have to use only Audiences in Mailchimp, I will have many duplicate individuals and potentially start to hit tier limits that greatly impact the cost of the service.

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    Brittany W.

    Hey @rfrye! 

    Brittany here, stepping in alongside Rob. Thanks so much for asking these great questions about how our extension with Mailchimp will look going forward with their recent changes from Lists to Audiences and Tags. Ultimately we want this extension to serve you well, and right now I absolutely agree that it no longer does that.

    Know that our Product department is currently working to get this extension altered to meet these needs. We're in the planning stage here, ensuring that we have everything is set up properly on the backend that would allow you flexibility and reliability in this extension. While I can't yet provide a timeframe, know we are working hard to get this updated as soon as possible!

    We really appreciate you reaching out to us with this, as we're here to serve our Breeze family of churches in any way we can!

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    rfrye

    Thank you, Brittany. I look forward to the update, and I appreciate your great customer service.

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    becky

    @rfye - hopefully the Breeze Team has already gotten back to you with an update on how this updated process works.  It looks like the article above has been modified to include new(er) info reflective of MailChimp's changes (see: Synchronize Breeze tags with Mail Chimp tags).  I'm working through the same process :)  

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    Stephen Ivey

    @Becky

    Thanks for reaching out to the Breeze community! The current article that you are viewing here does contain all of the necessary updated instructions for Mailchimp connectivity. Essentially, it's these steps:

    • Get your Mailchimp API and enter it into the Breeze Mailchimp extensions area. 
    • Create Tags in Mailchimp.
    • Connect Tags in Breeze to Tags in Mailchimp. (if you have several Tags, use the dropdown arrow to select which Tags you would like to Link or Unlink.)

    I hope this information is useful for you. If you need more assistance, please don't hesitate to give us a call as we would love to walk through this with you!

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