Purchasing and Setting Up Your Check in Computer and Printer

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3 comments

  • Avatar
    officejourneychurch

    Hope to one day be able to connect to a iphone/ipad via lightening to USB and print directly from there. 

  • Avatar
    jscott5157

    followed all the steps. When I check someone, it defaults to the print page on the ipad I’m using for check in. Am I missing a step in the setup process? . . . Don’t think so b/c all of the above steps worked just fine but maybe. Could be a setting on the ipad itself that messes things up but can’t find anything. 

     

    Second question . . . can one computer be used to support multiple printers?

  • Avatar
    Sheley

    Hey jscott - I'm sorry about the troubles. I know from personal experience that getting the printer off the ground for the first time can be a huge pain.  
    If you've made the printer a print station from the computer, when you go to the check in page on the iPad it should popup a window asking which printer you'd like to go to.  Is that not happening for you?

    I've found it helpful to load the event from my computer, click check in, then select the printer and click the "make print station" directly from the event check in page and then using the iPad from there - I've found that it picks up the print station a little better.
    However, if you try those tips and it's still not helping, please Contact our Support Team and we'd love to walk you through some extra steps and possibly set up a screen share with you so that we can get to the bottom of it!

    For your second question - yes.  You can plug in as many printers as you have USB ports.  However each external device (iPad) can only connect to one print station.  So if you have 3 printers, and 3 iPads, each iPad will have a designated printer to go to. 

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