Volunteer Notifications

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  • Avatar
    tomyoon12

    Is there a way volunteers can be associated when I create a recurring event?

    My use case is:

    We have communion bi-weekly with 4 people serving each time (from a group of 10 volunteers).  We've been using the volunteer RSVP feature to email all 10 volunteers and then whoever can serve will RSVP with YES.  But we have to remember to manually send it out. 

    I'd like (if possible) that upon creation of a recurring event, I could also setup the volunteers for that event so that way I don't have to remember every two weeks to send out the RSVP email.

    Thanks!

  • Avatar
    Emily W.

    Hi @tomyoon12

    If you'd like to schedule volunteers for multiple events in the series, click the "Grid View" button towards the upper right and then type the volunteer's name into the available inputs.
    If you'd like to schedule volunteers on a recurring basis (e.g. every other week for a certain event), after adding the volunteer click the arrow icon next to their name and specify the desired recurring schedule. Hope this is helpful!

  • Avatar
    cndday2000

    How can one receive notifications of the RSVP's ?  Our Pastor says she used to get the RSVP's sent to her from Breeze so she would know when she needed to follow up on a volunteer slot or find a sub.  It sounds like each time someone RSVP'd she'd get a notification via email.

    How can I set this up?

    Thanks for any assistance!

  • Avatar
    Emily W.

    Hi there cndday2000!

    You can receive notifications by adjusting this in the settings. Navigate to the event<edit event settings<volunteers<yellow bar<change

    Once you have selected change you can change who the notification comes from. This is who will get the RSVP notifications. 

  • Avatar
    cndday2000

    What if we used to get The RSVPs and now we are no longer receiving them? Does it make a difference if it’s an email RSVP or. Text RSVP?

  • Avatar
    Emily W.

    Hey @cndday2000

    Sorry to hear this! There should be no difference in email or text RSVP. I am following up with an email so that we can troubleshoot this further. Happy to help!

    Blessings! 

  • Avatar
    Jean Turner

    Hi there!  We started using Breeze in January and so far we love it! :)  I did have a slight hiccup today though - One of my scheduled volunteers didn't show up.  She apparently RSVP'd NO earlier in the week but I did not receive the email notification so I didn't know she wouldn't be there and consequently I didn't have a replacement for her.  I always receive notifications when volunteers RSVP YES to their assignment but for some reason I didn't receive the NO.  Do I have a setting wrong somewhere?    

    Also, is there a way in kiosk mode that ANY phone number in the family's profile can be entered to pull up the family?  Or does it just have to be the head of household "HOME" number?  I mean if their mobile phone number is entered into the "home number" slot then it works but if not, it's a no go.  Not sure if I have a setting wrong here somewhere too...Please help!

    Thx! 

    JT

  • Avatar
    Emily W.

    Hey @jeanturner!

    Thanks for reaching out! Happy to help and answer these questions in further detail via email! Would you mind providing some additional information so that I can better serve you? Please send as many details about which event, which volunteer, etc. so that we can troubleshoot this quickly and resolve this for you. 

    Email Support at : support@breezechms.com

    Blessings! 

     

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