How to Restore my Former Account/Subdomain

Overview:

If your church canceled their Breeze account in the past but wants to use Breeze again with their former subdomain (website address) and information, we may be able to make this happen! This will depend on when your account was deleted.   

If your church's data was deleted less than six months ago:

  1. Create a new, temporary account at breezechms.com
    Let's assume this is for Calvary Church and you previously had calvary.breezechms.com. You may wish to create an account called calvarytemporary.breezechms.com or something similar. You will not keep this subdomain as it is only temporary.

  2. Let Breeze Support know by phone (888.320.6030) or by email, and we would be happy to merge your old account with your new one.

Note: Merging your old account to your new, temporary account will replace any new information in your temporary account. You cannot keep both.

If your church's data was deleted more than six months ago:

After six months, your church's data will have gone through our server's process for permanent deletion and we are not able to bring your data back at this point. 

You may, however, still use your former subdomain (web address) if you wish. Simply search for that subdomain when signing up again at breezechms.com.

Note: If you do not see your subdomain listed when signing up again, it is possible another church claimed it after six months from when you initially canceled.

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