Why can't I see my Profile or the "Give Now" button?

Overview:

If a user is unable to see the "Give Now" button even though the role permissions are set correctly in the Users and Roles area, one possibility is that the User Account is not linked to a profile. This happens when a user is added manually and "My Profile" section is not connected to the User. Users that are invited to create accounts in Breeze, automatically have their profile connected to their user accounts. 

Note: If you are a member and you are not able to see the Give Now button, please contact your church/organization administration. 

  1. Navigate to the "Account Settings"(Image_2020-05-07_at_1.31.50_PM.png) on the top right > Select Users and Roles
  2. Find your User account, and click the pencil icon to the right.
  3. Type your name in the My profile field > select your profile > click Update User.

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Additionally, 

You may not be able to see these options if the role has not been checked. Make sure to check "My Profile" and select the checkboxes you would like for them to be able to view, as well as check "Display Online Giving Button" to see the Give Now button.

 

 

 

 

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