Volunteer Management Declined RSVP

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    info

    Once a volunteer has accepted an invitation, they are unable to view that invitation and change it to a DECLINE response without going back to the original email and responding again. When they try to go through their profile to their volunteer schedule, clicking the event it gives them this message: "PERMISSION DENIED: SORRY YOU DO NOT HAVE PERMISSION TO ACCESS THIS SECTION. PLEASE CONTACT THE ADMINISTRATOR WITHIN YOUR ORGANIZATION AND REQUEST THE "EVENTS_VOLUNTEERS PERMISSION". I have tried to find said "events_volunteers permission" and have thus far been unsuccessful. Please help!  : )

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    Stephen Ivey

    @info

    Thank you for reaching out to the forum! It appears that the experience as described is expected behavior. The original email invitation is the only place they would be able to go back and make additional edits to a request. Additionally, they would not be able to navigate into the volunteer management area of breeze unless they have the proper permission. This however, should be a permission reserved for those who are in leadership as they would be able to edit volunteer schedules with this permission. If you're trying to give them access to their schedule, there is functionality to email these schedules to all of their schedules within Volunteers 2.0! See here: Scheduling Volunteers

    Cheers!

     

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    nurseaubrey

    Is there a way to set up an automated email to all other volunteers on that ministry team or tag if someone declines RSVP, rather than the Ministry Leader having to do it one by one?

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    Stephen Ivey

    @nurseaubrey

    There's currently no functionality within breeze to generate an automated reply email for Volunteers after a declined RSVP has been submitted. We sincerely apologize for any inconvenience that this may cause. 

    cheers!

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