Breeze App

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    debraatlandmark

    I am having trouble figuring out how to send a text message from my phone app. It will call the number but does not provide an option to send a text as it does using my desk top computer. I know that we are eligible to send up to 250 text messages free therefore I have not yet enabled this feature so that should not be the problem. I am in the process of explaining all these features to our pastor in order to hopefully start utilizing and would enable this feature at that time with his blessings. Please advise.

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    Emily W.


    Hi Debra! Happy to help!

    Look for an email from Support! One is coming your way with the instructions for this! :)

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    info

    Any possibility of sharing the secret? This is a functionality that is an absolute must-have for our church before we settle on a CHMS.

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    Emily W.

    Hi info!

    The communication tools within Breeze are only text and email. There is not a phone call option at this time. The text responses do not return to the phone or the computer since our texting tool is a one way communication tool. 


    If the 250 texts are enabled, then yes, that will come out automatically and be paid and billed to your invoice. You will see on your invoice the details of how many texts were sent out.

    Breeze provides you with 250 free text messages every month. After you've used your 250 free text messages, each additional text message is one penny ($0.01/text message) each. On a technical level, text messages are sent out as having one recipient. If you send a text to a list of 30 people, 30 messages will be sent, each message having one recipient.

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    info

    Thanks, Emily. I should have stated my question more clearly. When I look at a person's profile in the app, it lists their phone number, email address, etc. When I tap on the phone number it brings up my phone dialer, even if the number is listed as "mobile." However, I would like to be able to send a *text* by tapping on it. I have tried tap-and-hold but there's no contextual menu; there appears to be no way to do anything except initiate a phone call. I have no interest in initiating phone calls within Breeze; what I'm hoping to do is initiate a text *outside* of Breeze using my regular SMS app so that I can carry on a conversation with that person. We'd like to use Breeze as a church-wide app so members can view and use the directory, but without this basic functionality it's a non-starter. So, I'm wondering if there's a way to tap on a phone number and have it open my default SMS app. I know this functionality exists in several other apps that I use. Thank you for your time.

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    Emily W.

    Hi there!

    Thank you for the additional details. You can only text within the Breeze app, it will not open to your SMS app:) Once you have your list of people, you can scroll to the bottom, to either email or text those you wish to contact. 

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