Using Breeze Outside of the US

Breeze supports all countries. Below you will find all the advanced troubleshooting or changes within different countries and how they operate within Breeze.

Formatting Changes Based on Country selected in (Account Settings)

Date

• Format changes according to country
  • US accounts are mm/dd/yyyy
  • Most International accounts are dd-mm-yyyy
• Date format changes to country settings in the following areas:
  • People: Profile Fields, Advanced Search Options
  • Events: starts on and ends on dates, reports search bar
  • Contributions: Add Contributions, Pledge Promises, Statement Criteria and Statement date fields
  • Follow up: "assign on" date
  • Forms: Inserting date fields as well as responses
  • History: date search criteria
• Date format DOES NOT change to country settings in:
  • Contribution Search Criteria bar
  • All Bulk Imports are still looking for mm/dd/yyyy formatting

Address

• The same address "boxes" exist for all country settings
• The "state" drop-down options will change based on country settings
  • Seems that ONLY the States/Providences/Territories that are associated with the country are available for selection
  • Exception - Canadian accounts also lists US States
• Export to mailing labels are consistent with standard US formatting
  • Street Address
  • City State Zip
• Zip and Postal language in data entry change based on country and accepting local format

Grades

• Some local changes in language are applied (example: Canadian accounts list JK, SK and Grade 1-12)
• June 15th remains the default "promotion" date in account settings

Currency Symbols

• • • The euro sign (€)
    • The United Arab Emirates dirham (sign: د.إ)
    • The Brazilian real (R$)
    • The Indian rupee sign (sign: ₹)
    • The Mauritius rupee (symbol Rs)
    • The Nicaraguan córdoba (symbol C$)
    • The Norwegian krone (sign: kr)
    • The Philippine peso sign (₱)
    • The South African rand (sign: R)
    • Thailand Baht (฿)
    • Pounds, currency symbol is £

Language

• Profile Fields (with the exception of Locked fields) support language characters and symbols
• Breeze generated email will have English titles, RSVP buttons, alerts, etc. - no other languages available at this time
• All navigational descriptions remain in English (example: show more options, change, delete)
• Function selections, message banners, etc. remain in English (example: people, tags, events, action panel, adding contributions)
• For additional page translations, use Google Chrome as your internet browser and utilize their "Google Translate" extension to translate entire pages: https://chrome.google.com/webstore/detail/google-translate/aapbdbdomjkkjkaonfhkkikfgjllcleb?hl=en

Email

• Email supported in all countries

Text

• Text Messaging available in the following countries:
  • Most current list here: Text People
  • Note: AT&T and TMobile have heavier filtering for international messages. If messages are initiated from outside of the US and the recipient uses AT&T or T-Mobile as their carrier (regardless of where the recipient lives), they may be subject to filtering that keeps them from receiving the message from the church.
• Non-US text messages are sent from a full phone number, not a short code
• Attempting to text an unsupported country will default the number they are trying to text to have the country code of the church (in account settings) resulting in failed send attempt
• Churches and organizations can now send text messages that contain unicode characters, including: Chinese, Thai, Korean Arabic

Events

• Calendar format does not change

Map Function

• Map feature: Available in the UK. Note: it takes 24 hours to map after import

Contribution Posting/Reporting

• Because Breeze is used for posting, not accounting, this doesn't reflect exchange rates, etc... this is just for posting and it will appear with the currency symbol in contribution
• When using a third party automatic integration the only thing going into Breeze is the posting of the contribution data - with designated currency symbol (determined by what country is selected in account settings)
• Currency symbols
  • Listed above in formatting section

Breeze Giving

• At this time Breeze's Online Giving Outside of the US is only available in Canada. If you are located outside of the US you may consider using Online Giving Options Outside of Breeze.