Bulk Update People

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    Lisa Bray

    when doing a bulk people update, are the tags compromised?

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    Emily W.

    Hey @lisa!

    No, they are not. :) 

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    Lisa Bray

    If I do not change any column/field names but put the  columns/fields in a different order in my template file, will they import correctly back into breeze?  

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    Sheley

    Hey Lisa - you can do that!  As long as, like you said, you don't change the names, you can delete columns you don't need, move them around, or hide them.  Be sure to leave the Breeze ID where it is, though - that one will need to be first to read who the update belongs to. 

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    aharrisngim

    I have an event list that contains a few hundred people stores from another platform I would like to perform a bulk import from that. However, the list may contain people who are already entered into Breeze. How does Breeze handle duplicates during a bulk import?

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    Emily W.

    Hi @aharrisngim!

    This option allows you to update existing people. If they are not in the system, I would recommend using the import people task. If you do end up having duplicates in the system, you can quickly merge the duplicate profiles by using the Merge tool that we have.

    Here you go: Combining Duplicate Profiles :)

     

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    a4nee

    It sounds like once the upload is done, human errors will overwrite the existing data.  Is there a preview option?  Could it be a feature request - in the least where Breeze will determine the differences and will ask the user to confirm the changes?  In the meantime should such an error happen, is there a way to roll back? 

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    Sheley

    Hey @a4nee, the closest we have to a confirm changes is that when you upload the document it will check to make sure that all the changes are breeze-compliant and then confirm that you do want to update.  We, unfortunately, would not be able to ask if each and every change is what you were looking for as people will update hundreds of profiles at once and not want to have to confirm each change made. 

    My recommendation would be to download the template file, and when you make the changes, save it as a copy and keep the original.  Then, if you did make a mistake or need to change information back, you have a copy of the old profiles handy that you could re-upload where needed! 

    Hope this has helped. 

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    Steve

    Is there any way to do a bulk update of people's email as "on hold"? It is not one of the fields listed in the update template.

    We use Mailchimp for sending out emails and some are bouncing or unsubscribing there. How can we dulk update in Breeze?

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    Ashley Lynn

    @sraisz As a protection to our churches, we do not allow profile fields that are typically individual or unique (such as address, phone number and email addresses) to be bulk updated from the people section. I do apologize about this. We do not offer an "on hold" to emails at this time. To Mark Data as Private so that emails will not send to these users, you will need to: 

    1. Navigate to a person's profile.
    2. Click the gray header over the section containing an address, email, or phone number.
    3. Below the field select "Show More Options."
    4. Check the "Make Private Data" checkbox1 and save your changes.

    I hope this helps! Feel free to call support (888) 320-6030 with additional questions!

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    Steve

    What I meant by "On hold" was the "Do Not Email" checkbox.  If I understand correctly we will have to go through each of the more than 400 contacts in our list that have bad emails or unsubscribed and manually tick this box. 

    Is it possible, for you to update this field if we send you a list?

     

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    Ashley Lynn

    @sraisz, at this time there is not a way to bulk update the "Do Not Email" on multiple profiles at once. And this is not something we are able to offer, as it's outside our offerings. I apologize there is no Breezy way of accomplishing this as of right now. You are correct that this would have to be updated on each individual profile. 

    One other option would be to simply use the "Bulk Update People" for those with "Bad Email Addresses" and simply remove their email address completely from the database, that way it indicates it needs to be updated as there is no information in that field. Rather than unsubscribing them from emails entirely, including if they provide a new correct address to you in the future. 

    I would use the "Do Not Email" for those who have unsubscribed. Again, I hope this helps! Please feel free to call support at (888)320-6030 with any additional questions. 

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    Steve
    Thank you . This is what I propose to do. 
     
    1) add two fields: Bounced Email and Unsub Email
    2) create an update file with Email blank and the existing email in one of these 2 new fields, 
    3) update these contacts.
     
    We can then tag these contacts accordingly and manually set the "do not Email' as needed.
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    Emily W.

    @sraisz!

    Greetings! Thanks for your feedback here about how we can improve Breeze--we’re always on the hunt for the next great idea to serve churches better! Currently we are not accepting feature requests via the Community forum. For more information about submitting a feature request, please check out www.breezechms.com/features.

    Blessings! 

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    revscottahiah

    I am looking to be able to do a bulk update to mark the email, phone numbers, and addresses as all Private.   This will allow the members that want their information to be published to go into their accounts and undo that if they want other members to see their information. I already understand how to do it manually.

    Is there a way for that to be defaulted as checked Private when new people are created?

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    Stephen Ivey

    @revscotahiah

    Great question! There is currently no functionality within Breeze to default the profiles to Private. Additionally, there's no way to make this change in Bulk. It would need to be a manual change on each added profile. We certainly apologize for any inconvenience that this may cause here! If you would like to submit this as a Feature Request, you can do so here: Submitting Feature Requests

    Blessings!

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    mmcmullen

    When I follow the directions above, I don't have the option to download a template to make changes in. Any suggestions?

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