This article provides solutions for common issues encountered when importing giving data from third-party platforms into Breeze.
Before you begin:
It's crucial to understand that a direct import from your giving platform likely won't work. Breeze requires a specific format for importing giving data. You'll need to download the Breeze giving import template and reformat your third-party export to match it before uploading.
Important Note: A direct import straight from your third-party giving platform likely won't work.
Because the formatting of third-party exports varies significantly, Breeze does not adjust or reformat third-party templates on your behalf.
To successfully import your giving data, you will need to handle the formatting on your end. Please follow these steps:
Download the official Breeze giving import template.
Reformat your third-party export data to match the Breeze template exactly.
Upload the newly formatted file into Breeze.
To Import Giving
- Navigate to Account Settings (
) in the top right corner
- Choose Bulk Tasks
- Select Import Giving from the menu on the left.
- Download the Breeze giving import template.
- Export your giving data from your third-party platform.
- Carefully transfer the data from your export file into the corresponding columns of the Breeze template. Ensure all data is accurately mapped.
- Save the completed template as a CSV file.
- On the Import Giving page in Breeze, select the correct format for your third-party giving platform.
- Upload your CSV file.
Here are a few simple troubleshooting steps that you can follow below:
- Make sure the file is saved as a csv.
- Make sure you have changed the "format" on the Import Giving page to the correct third-party giving platform.
Below are some additional steps and resources to import giving files based upon the different third-party giving platforms.
Kindrid
- Navigate to your manager dashboard in Kindrid. Click on Settings Gear (top banner) and click ChMS Integration.
- Select your organization’s ChMS from the dropdown menu. *Your available integration options may differ from the screenshot below.
- Follow the instructions. Each ChMS will have independent, specific instructions.
SecureGive
Call SecureGive, tell them you are using Breeze
SecureGive will switch export settings to match what Breeze is expecting
Breeze Import template is a verified match
One tip, We've seen a SecureGive export with no PersonID. SecureGive is looking for the Breeze ID to be entered in the Person ID field within their system. The Breeze ID will then appear on the SecureGive export as the Person ID.
Pushpay
Sign in to Pushpay account
Click the Transactions tab or Batch Reconciliation tab
Select desired date range
Click Export and choose “CSV”
Save file where you can find it easily
EasyTithe
Exporting Contribution Data from EasyTithe
Sign in to EasyTithe, (https://www.easytithe.com/cp)
Navigate to Reports > Canned Reports
Under *Other*, click the Custom Report By Date Range link
Set the From and To date range to the dates you want to export for
*Organize Report by* date
Click Search
Click Create Export
Save CSV file where you can locate it
Vanco
Exporting Contribution Data from Vanco
Contact Vanco, ask for the “EFT Weekly Data File” that's Breeze Friendly
Sign in to your Vanco account
Click the Reports tab
Click Processing Reports
Click the most recent EFT Weekly Data File
Click View
Select Save File, naming it and placing it in a location easy to find