We're so glad that you're asking questions related to the security of the data stored within Breeze. This is a question you should be asking – after all you owe it to the people connected to your church to ensure their personal data is protected. We’ve put this article together to outline the measures we take to ensure the security of your data.
Breeze uses an HTTPS SSL encrypted connection in a PCI compliant datacenter for data sent back and forth. This is the same standard used for transferring credit card data. This protects against malicious actions such as “man-in-the-middle” attacks where an individual attempts to intercept the message. An encrypted connection means that only the correct recipient is able to read the data.
Daily Back Ups
We back up the database every 24 hours in multiple geographical locations. Our back ups also allow us to restore your database if you or another individual accidentally deletes data that should have been retained. We also back up the filesystem every 24 hours which creates a back up of all content as well as a redundant database backup.
We want to be sure your data is safe - both on a server level and on an application level. To aid in this effort, Breeze routinely undergoes penetration testing to help keep your data safe.
User Accounts & Permissions
You’re able to create multiple user accounts, each having their own set of permissions so that each user only has access to what he or she should have access to. Common scenarios for this are restricting the majority of staff from seeing contribution information or preventing certain users from adding or deleting people. All user accounts also have a password that’s needed to log in. If you’re interested in more details on how these permissions work, check out our video on users and roles.
Automatic Log Out
Administrators can also determine if a user should be automatically logged out after a certain amount of inactivity. Different users can have different settings so that if desired, users with access to more sensitive data can be logged out sooner than those with fewer privileges. If you’re interested in more details on how these permissions work, check out our video on users and roles.
Store Data on your Own Computer
Some churches like the peace of mind in knowing their data is backed up locally on their own computer. Breeze allows you to export key data into Excel files whenever you’d like (here's instructions on how to export this). Additionally, we assume no one likes to feel trapped and so if for some reason you find you need to switch from Breeze to something else (which we hope you won’t :)), this makes it easy to pack up your data and take it elsewhere.
Online Giving Security
Credit card data is extremely sensitive and we work hard to ensure it is stored securely. In fact, we don't even store full card numbers on our servers nor do we have access to them. Instead, that data is securely stored by our payment processor (Stripe) as they specialize in areas like this. Stripe is one of the industry leaders in online payment processing and you can read more on their security here.
If you choose to embed a Breeze Online Giving form in your website we recommend you get an SSL Certification on your website. Your church website acts as another layer in which malicious users can try to intercept personal data and the encrypted connection means that only the correct recipient is able to read the data. Check with your domain name registrar to see if they have digital certification available for purchase or go through a reliable SSL certificate authority to secure your church website today.
We’re big fans of focusing on what we do well (software) and letting others focus on what they do well (hardware). As a result we use an extremely high quality commercial datacenter for reliable security and speed. Datacenters are given a Tier 1 - 4 rating, with 1 being the lowest/worst rating and 4 being the highest/best.
Breeze operates in a tier 4 datacenter. The tier breakdown is as follows:
- Tier 1 - Availability: 99.67%, 28.8 hours of interruption/year , no redundancy
- Tier 2 - Availability: 99.75%, 22 hours of interruption/year, partial redundancy
- Tier 3 - Availability: 99.982%, 1.6 hours of interruption/year, redundancy N+1
- Tier 4 - Availability: 99.995%, 0.8 hours of interruption/year, redundancy 2N+1
The datacenter is located in southern California. For those of you interested in even more specifics on the datacenter, here are a few useful links:
Note: Breeze has never experienced a security breach that has exposed client data. We definitely take extensive measures to protect the sensitive information of our organizations!