Unchecking A Multiple Choice Selection

Occasionally, you may need to uncheck or deselect, a selection that was accidentally selected in a multiple-choice field.  While this cannot be undone or corrected within the profile there is a great way to fix this!  

Resolution:

  1. Go to "People"
  2. Type in the name of the individual whose profile information needs to be fixed. Or Search People and Select the specific person /people you are looking to update this information for. 
  3. Use the Action Panel on the right side and select "Update People"
  4. Select the field which needs to be updated. 
  5. Do not select an option, and simply click the "Update" button.

The profile will now be updated. 

 

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