Occasionally, you may need to uncheck or deselect, a selection that was accidentally selected in a multiple-choice field. While this cannot be undone or corrected within the profile there is a great way to fix this!
Resolution:
- Go to "People"
- Type in the name of the individual whose profile information needs to be fixed. Or Search People and Select the specific person /people you are looking to update this information for.
- Use the Action Panel on the right side and select "Update People"
- Select the field which needs to be updated.
- Do not select an option, and simply click the "Update" button.
The profile will now be updated.
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