Finding People Who Have Missed Events

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    Sheley

    Hey Tommylee, if your check in is only pulling from one tag then, yes, it should essentially do the same thing whether you choose "in a tag" or "in event".  Great question! 

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    Micah M.

    Great question! At this time the only way to edit an event alert is to make a new one. That's a Breezy idea though to have the ability to edit current Alerts!

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    Emily W.

    Hey Kevin!

    Thanks for your feedback here about how we can improve breeze with the notifications for missed events--we’re always on the hunt for the next great idea to serve churches better! Currently we are not accepting feature requests via the Community forum. For more information about submitting a feature request, please check out www.breezechms.com/features.

     

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    tommylee

    What is the difference between choosing "in a tag" or "in event"? under "when people"? Thanks!

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    info

    Is there anyway to edit an event alert without having to delete and make a new one?

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    tommylee

    That makes sense, thanks! So, what about events where I only pull from one tag? Would both options do the same exact thing in that case? (For instance, we only pull from the high school tag for our high school events.)

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    kevin

    Having this run at 8 am EST is not very Breezy. When it runs should be editable. If it can't be editable, a much smarter solution than what you're doing is to run it at a time would be a certain number of hours (say 6) after the first person is checked in. That way for manual attendance (like we do for our adult Sunday School) 6 hours after our office administrator adds the attendance into Breeze on Monday morning it would run. Even better would be 6 hours after the first check-in or 6 hours after the completion of the event, whichever happens later.

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    Sheley

    Hey @tommylee - the "in event" option will notify you anytime anyone eligible for that event has missed in your range that you've chosen.  The "in tag" will only notify you if someone belonging to that specific tag has missed in your range.

    Let's say you have an event called "Children's" and you're in charge of the preschool aged kids and someone else is in charge of the elementary aged kids, you don't necessarily want to receive an alert when an elementary aged kid has been missing for x numbers of weeks.  This is how to filter them out from your alerts. 

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    Emily W.

    Hi there!

    Great question! Because the services are separate/individual events, unfortunately you would need to set up two alerts for both the services. I know this is not ideal and I do wish I had better news. Please reach out and contact support if you need any additional support.

    Keep up the great work at your church! 

    Peace! 

     

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    Pam Schrupp

    Can I set up one alert for two events? We have two services on Sunday, and I would like to have an alert if someone misses both of the services on a given week rather than two alerts I need to cross-reference. 

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