When a nickname is used in a profile, there may be some confusion on whether the nickname is used or when the first name is used in reports. The following list will help provide clarity regarding what profile field (nickname or first name) feeds the following reports.
Expected Behavior for Mail Merges:
[name] = first name and last name
[first_name] = nickname
[name-incl-middle] = first name, middle, and last name
Export > Name Tags
Export > Excel Will include First, Last, Middle, Maiden and Nickname if "Name" is included in Excel file.
Check-in > Name Tag
Expected Behavior when a Member Joins via Member Access:
When a member creates a user from a link/giving page/login page, it asks them for a Full Name and Email Address. This information must match the information on a profile. It will count as a match whether they type their legal first name or their nickname, as long as it is on their profile in Breeze.