Adding Profile Pictures

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    Sheley

    Hey everyone!  We have an update with our images that will include a black border around the sides of images that are portrait/vertical or squared.  This should help prevent any cropping of images! 

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    Kristy Cornett

    Hey!  I have a photo of a family that keeps coming in sideways and I can't get it turned.....is there a way to do that in Breeze once it's in there?  It's saved the right way in my computer but when I bring it over it's not??? Any ideas?

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    Emily W.

    Hey @kcornett!

    Happy to help! An email from Support has been sent with some further instructions. :) 

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    Jefff Rodland

    Hi Sheley,

    Will there ever be a time where we can take a photo on our phones through the app and have them be set as a user profile picture?

    Thanks, Jefff R.

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    Emily W.

    Hey @jeff!

    Great question! Currently, from the app you are only able to edit and add photos: 

    1. Open Breeze app > People > Tap the person's Profile to edit

    2. Tap Profile picture > in the pop up that displays scroll down past the default profile options and you will see the Upload Image button

    3. Tap the Upload Image button and you will see a list of options appear. (pictured below)

    4. Select the option where the photo is located and then select the photo.

    5. Scroll down past the photo that is uploaded and select the green Set as Profile button.

    6. The photo will be saved Profile picture.

    While solutions for your original request may not be on the Development Roadmap at this time, it is most certainly appreciated and helps us know where the churches we serve are at.

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    tgriffies

    Would you mind telling me what file size a profile picture needs to be in order to upload to Breeze? I'm looking for a pixel size for a "landscape" oriented photo.  Thanks!

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    Sheley

    Hey @tgriffies - great question!  You can put any size picture into Breeze and Breeze will automatically resize and help you crop it to fit your needs.  The ratio that we look for is a 3x2 - so that may help in the direction that you're trying to go, but you shouldn't feel the need to crop down every picture to 3x2 before uploading it into Breeze because we have a tool that will help you do it as soon as you upload.  

    So, to recap, any pixel size will do, but we are looking for a 3x2 ratio. 

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    fshevock

    We'd like to set up a form for our congregation to submit updated photos.  Is there a way to automatically upload/connect those images directly from forms without having to individually save/upload/crop EACH of those hundreds of photos to the profile?  i.e.  if an email address in a form is different than the profile info, it gives you the option to automatically update that information from the form.  We'd like to be able to do that with photos.

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    Emily W.

    HI @fshevock!

    Thanks so much for this feedback! We are always on the hunt for the next great idea! Unfortunately, this is not possible to do in Forms. However, the good news is that members can update their own profile information including profile pictures, with member access:

    Adding Profile Pictures

    Giving Members Access Video

    Member Tutorial Video

    Allowing Members to Have an Account in Breeze

     

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    tvanzee

    Is there a way to upload/edit family photos without giving full access to edit members of the family also?

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    Emily W.

    Hey @tvanzee!

    Great question! Yes! You are able to edit the picture without having access to edit the family
    As long as you have "Edit My Details > Family" you can edit the picture. Just simply remove "Access to my Family Members". You will be able to edit the picture but can't add or remove anything for the family.

    Happy Breezing!

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    jkgotch

    I tried to upload a picture and it was loaded so big that all I can see is the top left corner of the picture.  I was not given any way to make it smaller, just given that top left corner to crop and size.  Now I would like to just delete it, but I can't find a way to delete it.

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    Emily W.

    Hi @jkgotch!

    This should be exactly what you need: Removing a Profile Picture

    I hope this helps! Be sure to let me know if I can assist further.

    We’re here and happy to serve from 9am - 6pm (Eastern), Monday - Friday, either by phone (888.320.6030) or by email.

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    Mendy Andersen

    Is there any way for the family pic to also show up as each members profile pic?

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    Emily W.

    Hey @agapecf19!

    Great question! While you can add a family picture, the only way to set the family picture as a member profile picture is to edit each family member's photo section one at a time with the new picture.

    While this may not be ideal, I do hope the information is most helpful.

    Blessings!

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    Admin

    When I upload pictures it only appears black. Not sure if makes a difference that they are high resolution pics. How do I get the picture to upload correctly?

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    Stephen Ivey

    @admin

    Thanks for reaching out to us today! We are going to convert this ticket over to our support channel so that we can support you better.

     

    Blessings!

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    office

    Hello, 

    Is there a way to mass upload profile pictures? We are putting together a new member directory but over half of our congregation does not have a photo they would like to submit and we would like to use a default photo, other than the one provided by Breeze, but it is very time consuming to upload these individually. Solutions? 

    Thank you!

     

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    Stephen Ivey

    @office

    Great question! Unfortunately, there is no way to mass upload profile pictures within Breeze. A great way to handle this, would be to give everyone Member Access in order that they might upload their own pictures. If not, you would have to upload for each individual profile. 

    We hope this helps!

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    Cheryl Toles

    I'm having the same issue as Christina above, black box when uploading photo - also high resolution.  Please advise.  

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    Stephen Ivey

    @quitmanfirstag

    Thanks for reaching out to us! This sounds like a browser related issue. Would you happen to be using Internet Explorer? If so, my suggestion would be to switch to something like Google Chrome. If you're already doing so, my suggestion would be to also Clear the Cache and Cookies within your browser in order for the browser to operate properly. Please let us know if you continue to experience issues beyond that!

    Cheers,

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    Admin

    I found that if I copied the picture and cropped them down before uploading it worked just fine. Yes it was more work, but I got it done.

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    Rob N.

    Hey @Admin,

    I'm glad that worked for you, and thanks for the helpful tip!

    Keep up the great work!

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    secretary

    I'm trying to load a profile picture and it keeps coming in sideways even though it's right side up when I add it. How do I get it turned once it is in Breeze?

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    Stephen Ivey

    @secretary

    Thanks for reaching out to us! It sounds like this particular issue may require some troubleshooting. I'm moving this ticket over to supports that we can serve you better!

    Cheers!

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    technology

    Is it possible to get a larger resolution of photos people have set as their profile pictures? I am always asking people to send me a photo of themselves for using in slideshows and things. They often say, "Can you just use the Breeze one?" but Breeze resizes images to where they are so small that they don't look good on the slides.

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    Rob N.

    Hey @technology,

    That's a great question!  You're right, Breeze resizes the image.  If you need to keep a higher resolution image attached to a profile, I would recommend that you upload it to Dropbox, Google Drive, or another Storage site.  Then, you can use a custom profile field to save the link.

    Here are some resources you may find helpful:
    Customizing Profile Fields

    I hope this helps!

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