Occasionally Breeze is unable to map specific addresses on a person's profile. In these cases, the message of "Sorry, we are unable to map this address" is displayed below the address, instead of a map.
This message is displayed when our third-party mapping service is unable to map the provided address with a high level of confidence. Our third-party mapping service provides this accuracy rating to us on the backend when it is provided with an address on a person's profile.
If the mapping service is unable to find an exact match (Example: Drive instead of Dr.), it will try to find something close (similar street name, city name, etc). This can result in very inaccurate results. For this reason, Breeze will only display a map when the third-party mapping service can provide a result with an accuracy rating of 90% or higher.
Note: After adding addresses, it takes about 24 hours to register the new locations.