Customizing Your Online Giving Page

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4 comments

  • Avatar
    admin

    As of right now, I can't seem to find the "Settings" button! In other KB articles, it shows the position of the settings cog, but I can't seem to find it! Can someone advise if this has moved (or been removed) since the updated UI?

  • Avatar
    Emily W.

    Hi Admin!

    The settings of your online giving page are located here:

    If you are unable to see this or access this, please check the settings in Users & Roles under Contributions<Online Giving Management. 

  • Avatar
    admin

    Thanks Emily! I’m logged in as an administrator and have confirmed that user permissions are set correctly by user and profile though I can’t see the settings option or the yellow bar. I’ve also tried a non-admin user with additional permissions to manage “Contributions” to no avail.
    I’ve connected to online giving using Stripe payment gateway and can’t seem to get past the first screen (I.e All I see are the 3 buttons: 1) Online Giving (Green; confirmed enabled) 2) Text Giving 3) Kiosk Giving.
    Any other thoughts? I need to configure my giving form to allow the person donating to choose their desired fund! Can’t go live without this.

  • Avatar
    Emily W.

    Hi Admin!

    Thanks for the additional details. I will be sending an email via support so that we can continue to offer support! :) 

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