Getting Started with Breeze Online Giving

Breeze Online Giving allows you the ability to accept credit card, debit card, and ACH bank transfer donations from anyone over the web or by text. Simply turn on online giving, and we'll create a giving page for you! You can link to it from your website, embed it within your site, send it to others by email, or share it on social media!

Donations that come in through Breeze online and text giving automatically show up within your Giving section. We'll even help match the donation with the donor. Having everything in one system makes reconciliation easy too, allowing you the ability to see exactly what donations make up a given bank deposit. Help Your Church use Online Giving through Breeze and spread the word!

Of course, you probably have a few questions. Well, here are some answers and resources for the most common questions we typically hear people asking:

Our built in online giving option is currently only available for churches in the United States & Canada. For online giving options in other countries, please see our third party integrations.

Questions About Getting Started

How do I begin?
  • You can get started with Breeze Online Giving by navigating to the Online Giving tab in your Giving section.
  • Take a look at this article for a step by step breakdown of how to complete the setup through our payment processor Stripe: Online Giving Setup
Do we have to pay extra for Online Giving?
  • We love simple pricing and so there is no additional monthly fee for using online giving; rather you simply pay transaction fees (a small percentage of each donation) listed here
  • If you would like to allow your donors to cover processing fees for web giving, you can now enable this feature within the settings of your Breeze Giving page. This new feature not only introduces the idea of processing fees to your donor but also allows them to take action and help offset this cost for the church if they so choose. For more information check out our resource Understanding Donor-Covered Fees (Beta)

For a quick reference, the Online Giving fees in North America are: 

Method Amount Processing Time Before Funds are Made Available
Credit/Debit Cards 2.9% + $0.30/transaction 2 Business Days
American Express Charge/Credit/Debit Cards 3.5% + $0.00/transaction 2 Business Days

Bank Transfers (ACH)

1% + $0.25/transaction 7 Business Days

Additional details are listed in the link above. 

These rates only apply to U.S. Online Giving.  For giving information outside of the U.S. view Using Breeze Outside of the US
What methods can our donors use to give?
  • There are two ways to give: Give by Website and Text to Give
  • Giving through the "Give Now" in our free Breeze app.
  • Based on the unique settings you select, donors can have the option to give by Credit/Debit Card and/or ACH Bank Transfer (Available only in the US).
What credit cards are accepted?
  • Breeze Online Giving accepts all major Credit Cards (Visa, MC, Discover, AMEX) in the United States.

Questions about Donor's Giving

Can we pick and choose which funds they can donate to via Online Giving?
  • Yes! When you click the "Settings" button in the "Web Giving Box" in the center-left of the Online Giving Page, you'll see where you can check the boxes of funds you would like to make available for where people can donate to.  
  • Additionally, you can change the default fund to the fund of your choice as well. For more information visit: Customizing Your Online Giving Page


Is there a maximum amount that can be donated online?
  •  Breeze does not have a maximum donation limit, however, your personal bank may have a cap.
How do we change a recurring gift?
  • Recurring gifts can be modified by an administrator or a giver with a user login to your Breeze account. View this article to learn how to View and Modify Recurring Donations
  • If you have rolled Breeze out to givers they can manage their own recurring giving. This article Recurring Giving For Donors walks through how a giver can manage their own giving. 
Can Donors Cover Fees?
  • Yes! If you're a US-based church and would like to allow your donors to cover the processing fees for web giving, you can now turn on this feature in the settings of your Breeze Online Giving Page. This new feature introduces the idea of processing fees to your donor and allows them to take action and help offset this cost for the church. 
  • You can read more about Donor-Covered Fees in this article. 

Questions about Failed Donations

What you need to know about a failed gift. 
When a recurring gift fails to process both the donor and the primary user receive an email letting them know the payment failed to process. Gifts can fail for numerous reasons, including insufficient funds, spending limit met on that day or new account information. For specific details on why a gift failed, the donor will need to contact their banking institution for more details, as the bank is who failed the gift from processing.

Select the gift type below
to see specific details about that type of failed gift: 
ACH Payment Fails to Process Credit and Debit Card Fail to Process

If the first attempt fails, then the church is charged a $1 "returned check fee" and the recurring gift is canceled. An attempt will not be made again to process this payment; the recurring payment will need to be set up again. The donor and the primary user both receive an email when an ACH gift fails to process.

Will I be notified if an Online Gift fails?
  • The giver and the primary user will both receive notification emails each time a recurring payment retries/fails.

Questions about Transferring the Money to your Bank Account

When will the donations reach my church's bank account?
  • Once a payment has reached Breeze's Online Giving, then automatic transfers occur once per week on a day of your choosing.  
  • Donations can take 2 business days to clear and reach Breeze's Online Giving for Credit/Debit Payments and 6 to 7 business days for ACH Payments to clear.
  •  For additional assistance with timing, please view our article on Transferring Online Giving to the Church
How can I see a breakdown of Online Giving that includes the Gross, Fees, and Net amounts?
  • From the Online Giving page, click the "Transfers" tab in the bottom of the screen. From there you'll be able to filter and see a breakdown of each transfer, the overall Gross, Fees, and Net amounts.  
  • You can click on any of the descriptions to see a further breakdown of each transfer.  To see more, visit Reconciling Online Giving
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