Breeze allows people to donate to your church and automatically records their giving. Donors do not need to have a Breeze account to give to your church.
Setting up Online Giving
- Navigate to "More" > "Contributions" > "Online Giving."
- Click "Enable online giving."
The next step in getting your online giving page setup is to provide us with the bank account information for which you'd like to receive transfers. To do this, you can follow these steps:
- Click "Provide Bank Account Information" on the red banner
- Enter your Routing Number and Account Number
- Click "Add Account"
After adding your bank account, you'll need to submit verification of your identity. This information is entered into and stored securely by our payment processor, Stripe. To provide this information follow these steps:
- Click "Proceed to Provide Information" via the pop-up.
- Follow the instructions to answer a few questions about your church, and provide information on an account representative.
After that, you'll be all set up to begin using Online Giving and Text Giving with Breeze!
Note, you will not be able to receive payments until you have verified your identity. It is recommended to not use Internet Explorer here, as a lot of churches are not able to input bank information with that browser.
Additional Information on Verification
I am being redirected to an outside page, is this correct?
Yes. When you click to provide your information, you will be redirected to a new tab to update/provide/verify your information. You should land on a page that looks similar to this:
Why am I being asked for information about who owns and manages my company?
In certain countries, we are required to collect, verify, and maintain information about a company’s owners or directors. These requirements come from government regulators and help promote transparency and prevent financial crimes.
What if I need to change the information I've submitted?
If your identity has already been verified you will see a "Identify Verified" notification at the top right of your Online Giving section. If you either need to update the information that was submitted or change the account representative on file, you can do so by clicking "update".
The verification process seems to be taking a long time - is this normal?
You may notice that it could take some time for the verification process to be completed all the way. Normally, this only takes 24-48 hours, but depending on the review process, you may be asked to re-enter your details - if it's not able to be verified. See below for two reasons why it could be taking a bit longer.
Why is it asking me for the same information I've already provided - didn't it verify it already?
We are noticing that sometimes the EIN isn't staying verified even after it looks like it's been accepted. If this is happening, you will want to ensure that the Legal Business Name (or entity name) matches exactly what you have on your SS-4 or 147C forms. The verification process looks to match up the EIN with the Legal Business Name (or entity name) with the IRS records - if they don't match, it doesn't verify properly - and you'll be asked to enter the information again. When you enter the information, make sure that you include everything that comes before the "Street Address" and enter it in all caps, to match the IRS records.
If you need a copy of your Letter 147C, you can do so by calling the IRS Business & Specialty Tax Line toll free at 1-800-829-4933.
Will a new EIN prevent me from being verified?
If you just filed as a new non-profit, or have requested your EIN number to be changed, you may notice that your EIN isn't being verified. Don't worry - we can help! Just email us a copy of your SS-4 or 147C forms, and we can ensure that it gets to the right people who can help get that squared away!