Online Giving Fees

We're big fans of having everything included, no extra costs, and the same philosophy is true for online giving. There are no additional monthly fees for using online giving, only transaction fees. 

United States Fee Schedule 

Below are the fees if your church or organization is located in the United States of America. It does not matter where the donor is located. 
 
Type Amount
Online Giving Monthly Fee $0
Text Giving Monthly Fee $0
Credit/Debit Cards 2.9% + $0.30/transaction
Bank Transfer (ACH) 1% + $0.25/transaction
Less Common Fees
Failed ACH (bank transfer) gifts incur a $1 fee.
When a donor successfully disputes a transaction (e.g. credit card company or bank pulls back the funds), a $15 fee is incurred.

Credit card companies and banks allow account holders to dispute a transaction if they believe it was not legitimate (e.g. fraudulent, inaccurate, etc). If a credit card holder disputes a transaction, you'll have a chance to argue your case. If a bank account transfer is disputed, the money will be pulled back without a chance to argue your case. These dynamics are related to the banking industry and are not specific to Breeze.

 

Canadian Fee Schedule

Below are the fees if your church or organization is located in Canada. It does not matter where the donor is located. 
 
Type Amount
Online Giving Monthly Fee $0
Text Giving Monthly Fee $0
Visa & MasterCard Credit/Debit Cards 2.9% + $0.30/transaction
American Express Charge/Credit/Debit Cards 3.5% + $0.00/transaction
EFT (Electronic Funds Transfers)
Interac (IDP) Debit Cards
Not yet Supported
Less Common Fees
International Visa and international MasterCard transactions associated with Canadian accounts, can incur an additional 0.3% charge, making the total 3.2% for international cards (this fee does not apply to American Express cards).
When a donor successfully disputes a transaction (e.g. credit card company or bank pulls back the funds), a $15 fee is incurred.

Credit card companies and banks allow account holders to dispute a transaction if they believe it was not legitimate (e.g. fraudulent, inaccurate, etc). If a credit card holder disputes a transaction, you'll have a chance to argue your case. If a bank account transfer is disputed, the money will be pulled back without a chance to argue your case. These dynamics are related to the banking industry and are not specific to Breeze.

Unaccepted Cards
Canadian Online Giving through Breeze does not allow for the processing of Discover cards.

All New "Donor Covered Fees" Beta:

If you would like to allow your donors to cover processing fees for web giving, you can now enable this feature within the settings of your Breeze Giving page. This new feature not only introduces the idea of processing fees to your donor, but also allows them to take action and help offset this cost for the church. This is Only available for Web Giving at this time.

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Comments

40 comments
  • I have to echo LOUDLY the comments of others. Allowing donors to add the credit card fee to their donation is ESSENTIAL. We've been using Breeze for about one month, and we're very happy... we just need this option. Our deacon board will not authorize online giving without it... and that may result in us making a change to a different system. Ugh! Hurry, please!!

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  • Hey @Trae, 

    We hear you loud and clear!  I see how that can be really helpful to our churches.  Would you mind submitting a feature request?  That's the best way for us to keep track of them.  It would be incredibly helpful!  Submitting Feature Requests

    We're so glad you're a part of the Breeze Family!  Keep up the great work!

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  • @Jon - I would suggest that whatever a user chooses at setup is their choice for all donations. I wouldn't have a text keyword to cover the fees. Ideally there'd be some mechanism to change it at a later date. The kind of person who covers the fees would want to do it consistently and the kind of person who doesn't want to cover the fees won't ever likely want to do it.

    We did an analysis from when we were on PCO. Approximately 50% of our online and text donors covered the fees. That added up to very real dollars that the church can use for ministry.

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  • Hey Kevin,
    Thanks so much for providing that feedback. That definitely makes sense! Thanks also for that analysis summary as well - that's very helpful!

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  • Has there been any movement forward on adding a convenience fee to online and text giving?

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  • Hey @pastor,

    We are excited about this option coming in the future! I can say that we are working on this feature and it will be coming to Breeze, but we are not able to give an exact ETA. :)

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  • Is there a report available that shows the net amount given to a fund when users give to more than one fund at the time of giving?

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  • @Lovicott

    Yes! Your Transfer History Report will show you all of this information! 

    See here: Viewing Transfer Reports and Transfer History

     

    Please let us know how we can continue to serve you!

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  • I am not seeing it. I do see users have given to, two different funds in one transaction but its lumped together.  I am looking for a report that has the two offerings on separate lines with the net amount given.  Currently I am taking the two amounts and figuring out the information manually. 

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  • @Lovicott

    Thanks for the clarification here! I wouldn't suggest trying to calculate the net amounts per person, per fund as it would take an exorbitant amount of manual calculation when Breeze has already calculated the necessary numbers for you with the Fund Summaries in the Transfer History Report. 

    If the numbers you described are imperative to you, you would have to manually calculate them as Breeze doesn't provide that information for you. 

     

    Cheers!

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  • So if people give online and chose to pay the fees how does that affect their giving statement?

     

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  • Hey @lewislake1030,

    That is a great question! I would love to talk about how this would look for statements. Be expecting an email from me soon! :)

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  • any closer to the giver covering the processing fees?  also... why do I have to verify my e-mail every-time I want to comment?

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  • Hey @jeff, 

    No ETA at this time, we are still in the process of finalizing some details before we are able to roll out that feature, but it is coming! :)

    I hope this helps! Blessings!

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  • Hello @Rob and Josh,

    I have tried other products and fall in love with Breeze but it is the little things sometimes. I think this feature will help breeze to stay in the competition. I have to manually calculate and add it to the price. Please role this one out as soon as you can.

    Merry Christmas!

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  • New to Breeze but already see a problem for us.  We use Quickbooks and the year-end giving receipts generated by Quickbooks.  That means we need to enter the full donation amount not the net amount.  It would be so much easier for Breeze users for Breeze to capture the fees and charge to our credit card once a month.  Now I'm going to have to figure out which fees go to General Fund and which to Building Fund and do a charge back to each account each month to balance the books.  What makes it difficult is when we have a gift for General Fund and Building fund and you figure the fees on the total not on each separate gift.  For example, a $400 gift and a $300 gift ACH.  You figure the fees as $7.25.  However, I put those amounts into two different accounts so I would figure fees as $4.25 for the $400 gift and $3.25 for the $300 gift.  That totals $7.50 and now I have to manually figure out how to split the $7.25 fees between the two accounts.  I can do that but it would save me time if you applied the fees separately when there are more than one fund receiving the donation. I know your way is saving us $.25 but time is money!

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  • derbyjohnson, we use Quickbooks too and we don't ever have to do charge backs. When you look at the History under Online Contribution giving, download that weeks giving, you will see the giving and fees broken up. We set a Merchant fee account and charge all fees that account. You could, if you really wanted to (but not necessary) make a Merchant Fee account for each General Fund, Building Fund. We are able to see on all our reports total fees paid.

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  • @DerbyJohnson

    Thanks for taking a moment to reach out to us here! We are certainly excited to have you a part of the Breeze family and certainly understand how this could seem to be frustrating. In this case, the reply from @concordia is exactly right. You should never have to do charge backs in this instance. Charging the fees to a Merchant account as a Total prevents you from having to break down funds for each Fund one by one. However, in the new Beta Version of Breeze Contributions, you'll be able to see all of this information categorized even by fund! This will make is much easier to get these numbers for QB. 

    Feel free to give us a call if you have any additional questions. 

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  • When do we have access to the Beta version?

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  • Hey @derbyjohnson!

    You should now be able to see an invitation to view the beta version when you're on the Online Giving tab of Contributions. 

    I hope this helps!

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  • Dear Breeze:


    Since our church began using your services, we have used the Stripe platform. While we have not had any issues with Stripe, their platform does not allow multiple gifts within the same contribution. If it does, we need help to make the necessary adjustments.


    On the other hand, the Breeze platform does allow this option, which we absolutely love. The only downfall, related to transaction fees, is Breeze charges 2.9% + .30 and Stripe charges 2.2% + .30. While it may not seem like much, that .7% makes a difference, especially for churches and ministries in their infancy.


    With that said, are there any options, within Stripe that allow multiple gifts within the same contribution? Also, is Breeze considering more affordable transaction fees?

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  • @wordempowermenttkc

    Thanks for reaching out to us today! Since breeze uses stripe as a primary merchant, the fee structure is exactly the same. Breeze fees are in fact Stripe fees as well! See the screenshot of the Stripe Pricing page from their website: https://stripe.com/pricing

    If you have a need for split payments currently, we highly recommend using Breeze as the source for this so that you can correctly split those payments into the fund of your choice. The only real difference between using breeze and stripe as (an exterior source), would be that stripe offers you the ability to have more frequent Transfer dates and Breeze only allows for 1 day a week on automatic transfers. However, if you did Manual Transfers, you may be able to create a more frequent Transfer process. 

    Additionally, keep in mind that our ACH transfers are 1% plus $.25 per transaction. 

     

    Cheers!

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  • @Stephen 

    In reference to pricing, you are correct in that both platforms offer the same standard pricing. However, as a nonprofit, we qualify for reduced pricing as indicated here https://support.stripe.com/questions/fee-discount-for-nonprofit-organizations. This is what we were referring to on our last comment.

    We switched to the Breeze platform and will try that for the month of March. We will compare it to Stripe and make a final decision. If Breeze can offer that discount rate, as Stripe does, we will definitely be sold. :-) Again, thank you for your feedback. We really appreciate the information you provided.

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  • Seriously?! Why isn't Stripe offering this discount through Breeze?

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  • @wordempowermentkc

    Great thoughts here! This is certainly a conversation that we can bring up at Breeze for further clarity and potential changes in the future. Thanks again!

    Cheers!

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  • @concordia

    Great question here! There are certainly some policies that apply to Breeze from an Integration standpoint. Breeze will certainly do the best we can to make sure that we serve our customers as best we can!

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  • Hey Team Breeze,

    Thanks for all you do to make a great platform continuously competitive. 

    When will Breeze be rolling out the option for our users to pay their own fees?

     

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  • I know you're working hard on it, and I sure appreciate it.... it does seem it has taken quite a while.  I will tell you currently and post-coronavirus this will become a much greater issue for us....  There have been too many hints from my senior pastor and his influencers.

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  • Hi Breeze, 

    Is it possible yet to show the giver the amount of fees that will be applied to what they are giving and give them the option to pay the fees??

     

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  • Hi @ksullivan! I found this note in the article above. Hope it helps!

    "Breeze does not have the option to have the donor cover the fees. We advise churches to add text to the top of the online giving page letting donors know about the fees and asking them to consider giving a small percentage more than their intended amount to help cover those fees.

    While we do not have an exact time this feature will be available to our churches, this functionality is coming soon! Subscribe to the Breeze Update Blog to hear when this feature is released!" 

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