Online Giving Fees

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    Trae

    I have to echo LOUDLY the comments of others. Allowing donors to add the credit card fee to their donation is ESSENTIAL. We've been using Breeze for about one month, and we're very happy... we just need this option. Our deacon board will not authorize online giving without it... and that may result in us making a change to a different system. Ugh! Hurry, please!!

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    Rob N.

    Hey @Trae, 

    We hear you loud and clear!  I see how that can be really helpful to our churches.  Would you mind submitting a feature request?  That's the best way for us to keep track of them.  It would be incredibly helpful!  Submitting Feature Requests

    We're so glad you're a part of the Breeze Family!  Keep up the great work!

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    kevin

    @Jon - I would suggest that whatever a user chooses at setup is their choice for all donations. I wouldn't have a text keyword to cover the fees. Ideally there'd be some mechanism to change it at a later date. The kind of person who covers the fees would want to do it consistently and the kind of person who doesn't want to cover the fees won't ever likely want to do it.

    We did an analysis from when we were on PCO. Approximately 50% of our online and text donors covered the fees. That added up to very real dollars that the church can use for ministry.

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    Micah M.

    Hey Kevin,
    Thanks so much for providing that feedback. That definitely makes sense! Thanks also for that analysis summary as well - that's very helpful!

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    pastor

    Has there been any movement forward on adding a convenience fee to online and text giving?

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    Josh R.

    Hey @pastor,

    We are excited about this option coming in the future! I can say that we are working on this feature and it will be coming to Breeze, but we are not able to give an exact ETA. :)

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    lovicott

    Is there a report available that shows the net amount given to a fund when users give to more than one fund at the time of giving?

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    Stephen Ivey

    @Lovicott

    Yes! Your Transfer History Report will show you all of this information! 

    See here: Viewing Transfer Reports and Transfer History

     

    Please let us know how we can continue to serve you!

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    lovicott

    I am not seeing it. I do see users have given to, two different funds in one transaction but its lumped together.  I am looking for a report that has the two offerings on separate lines with the net amount given.  Currently I am taking the two amounts and figuring out the information manually. 

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    Stephen Ivey

    @Lovicott

    Thanks for the clarification here! I wouldn't suggest trying to calculate the net amounts per person, per fund as it would take an exorbitant amount of manual calculation when Breeze has already calculated the necessary numbers for you with the Fund Summaries in the Transfer History Report. 

    If the numbers you described are imperative to you, you would have to manually calculate them as Breeze doesn't provide that information for you. 

     

    Cheers!

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    lewislake1030

    So if people give online and chose to pay the fees how does that affect their giving statement?

     

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    Josh R.

    Hey @lewislake1030,

    That is a great question! I would love to talk about how this would look for statements. Be expecting an email from me soon! :)

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    jeff

    any closer to the giver covering the processing fees?  also... why do I have to verify my e-mail every-time I want to comment?

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    Josh R.

    Hey @jeff, 

    No ETA at this time, we are still in the process of finalizing some details before we are able to roll out that feature, but it is coming! :)

    I hope this helps! Blessings!

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    tdanadc

    Hello @Rob and Josh,

    I have tried other products and fall in love with Breeze but it is the little things sometimes. I think this feature will help breeze to stay in the competition. I have to manually calculate and add it to the price. Please role this one out as soon as you can.

    Merry Christmas!

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