Online Giving Fees

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12 comments

  • Avatar
    adamwm

    Is there a plan to allow churches to pass the fees to the donor?

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    Micah M.

    Great question Adam!
    While we currently do not have a Breezy method to incorporate the donor covering transaction fees, we definitely advise churches to inform their members of those fees (e.g. on their website or in the online giving page). Perhaps encouraging their members to consider offsetting those transaction fees by giving a little more than their intended gift. I hope that's helpful!

  • Avatar
    ebamarshall00

    Is that possibility going to be looked into?

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    Joshua G.

    Hi Ebamarshall00,

    We're always listening to what's important to you and all our churches who use Breeze. This feature addition isn't on our current roadmap, but will continue to be revisited to be sure we target development in the right places.

    If helpful, here is a bit more about how we evaluate feature additions to Breeze: https://www.breezechms.com/features/criteria

    Thanks again for adding your upvote on this idea!

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    coylette

    Are we able to incorporate our already established merchant account with the breeze app?

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    Joshua G.

    Hi @coylette! I think this is what you're looking for: https://support.breezechms.com/hc/en-us/articles/360001279593-Online-Giving-Options-Outside-of-Breeze

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    cnlccbookeeping

    Why are we being charged fees for text giving when the giving list shows no charge for Text Giving?  We are located in Canada.

     

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    Emily W.

    Hi there!

    Happy to clarify! Text giving and Online giving have the same transaction fees because the donor is still using a credit card or debit card to make the transaction. Hope this is helpful! 

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    joshuapsteele

    Is there any way for people to check a box (or something similar) and increase their giving by the amount of the fee?

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    Emily W.

    Breeze does not have the option to have the donor cover the fees. We advise churches to add text to the top of the online giving page letting donors know about the fees and asking them to consider giving a small percentage more than their intended amount to help cover those fees.

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    office

    I would love to see an option where the donor could choose to cover the fees!

  • Avatar
    ebamarshall00

    I agree!

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