Updating Photos at Check In

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    This isn't a helpful tool when trying to set up a profile with personal and family pix, which should be just a one-time step, rather than checking into events each time.

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    This takes way too many steps & time.

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    I am trying to add photos during check in, I have followed the above directions. I have used an android phone and an ipad. It will not allow me to add a photo or launch the camera app.

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    Emily W.

    Hey @yptaio!

    Thanks for reaching out! So sorry to hear you are having trouble with adding pictures. We are monitoring this issue, in the meantime can you try using a browser to directly take a profile pic instead of the app?

    If you still have issues after trying the browser, please reach out to us via email or by phone.

    We are here and happy to serve!


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