Selecting Check In Modes

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    lisamarshburn

    Is there a way to check in a child when the parent's phone number is missing, when in Kiosk Mode?

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    Josh R.

    Hey @lisamarshburn,

    Great question! Kiosk mode relies on a phone number to be tied to a family. As long as someone in that family has the same phone number as the person being entered then the family will be able to show if you have "Check-In By Family" selected in the event settings. Unfortunately, if there is no phone number, then there is no way to check someone in using Kiosk Mode. Best recommendation is to use our Search Mode that allows people to be looked up by name and/or phone number. 

    Blessings!

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