Can two Users have the same email address?

No. Each user in Breeze must have a unique email address. This means you cannot assign the same email address to multiple users.

Benefits of Unique Email Addresses:

  • Improved Security: Unique email addresses help prevent unauthorized access and ensure that actions within Breeze can be traced back to specific individuals.
  • Error Prevention: Sharing email addresses can cause problems with password resets, communication, and integration with other Breeze features.
  • Tithely Integration: If your Breeze account is connected to Tithely, user email addresses are managed in Tithely, and Tithely requires unique email addresses.

Unique Email Requirements for Administrative Access

For security and administrative clarity, Breeze requires unique email addresses for any user granted administrative access to certain areas of the platform. This requirement helps maintain security protocols and ensures that administrative actions can be accurately logged and attributed to individual users. These areas include:

  • Sites in Breeze: Users with administrative permissions need a unique email address to manage site settings and configurations.
  • Apps in Breeze: Administrative access to Apps in Breeze requires a unique email address for each user.
  • Service Planning in Breeze: Users responsible for managing and planning services must have unique email addresses to ensure proper access and functionality.

What if I have users sharing an email address?

If you currently have users sharing an email address, you'll need to update their accounts to use unique email addresses.

  • If your Breeze account is connected to Tithely: Update the email addresses in Tithely, and the changes will automatically sync to Breeze.
  • If your Breeze account is not connected to Tithely: Edit each user account in Breeze and assign them a unique email address.

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Here are a few additional resources:

Editing a Role

Editing a User