With newer software updates happening in Microsoft Office, you may experience an error message when trying to open a Breeze export in Excel. This error message reads: "The file is corrupted and cannot be opened"
Not to worry! We have a quick solution to help you solve this!
Change the 'Trust Center' Settings:
Sometimes, the enabled protected view settings under 'Trust Center' prevents your exported Excel file from opening. Mentioned below are the steps to change the settings of 'Trust Center':
- Open Excel.
- Click 'File >> Options'.
- Select the 'Trust Center' and press button under 'Trust Center Settings'.
- Click 'Protected View'.
- Uncheck all the options available under 'Protected View' and click 'OK' to confirm.
- Try opening that export again!
If you still run into any snags here, don't hesitate to reach out to our brilliant Support Team at: firstname.lastname@example.org