Customizing Check In Name Tags

Customizing Name Tag

Labels: Our printers have been designed to work with DYMO LabelWriter Shipping Labels, White, 2-5/16" x 4" (Purchase on Amazon). You can use any compatible off-brand label, however please note that using a non-DYMO label may void the warranty on your printer.  If using the Brother Ql-820NWB: DK-2205 printer, these are the labels that work: Labels: Breeze supports the following labels for the Brother Ql-820NWB: DK-2205 Continuous Paper Label Roll, 2.4” x 100 Feet (Purchase on Amazon)

The printed name tag can be customized either when creating the event or on the event's settings page for an existing event. You'll have the option to select what fields go where on the name tag. It's important to note that the Name Tag areas are primarily pulling information from your Profile Fields. This means that if you want to add another option to your Name Tag, you would do so by creating another Profile Field. To access the name tag customization screen for an existing event:

  1. Navigate to Events > Click on your event > View Details
  2. Click "Settings" on the left
  3. Under the "Check In" heading, select "Print name tag at check in"
  4. Click "customize" behind the checkbox to bring up the customize screen
  5. Be sure to click "Save Changes" after customizing the name tag 

Parent Copy

Printing a parent copy allows you to give a parent one label and the child the other. Having the parent show the corresponding tag when picking up the child increases security.

The Parent name tag will print if only one child is checked in, and "Check In By Family" is not selected.  Family name tag will print if "Check In By Family" is selected.

For a new event

  1. Create a new event.
  2. Check "Print Name Tag at Check In".
  3. Check "Print Tag for Parent".

For an existing event

  1. Navigate to the event's settings.
  2. Check "Print Name Tag at Check In".
  3. Check "Print Tag for Parent".

Below is a quick chart to help identify what the available options mean:

Name Description Examples
Blank No Output  
Date & Time Date and time of check in 1/1/2014 @ 11:32:12
1/14/2015 @ 15:12:37
1/17/2016 @ 9:02:01
4 Digit Code Four digit security code 1242
3 Digit Code Three digit security code 526
Parent Mobile Phone Mobile Phone Number of Parent(s) (555) 234-2345
(555) 456-4567
(555) 567-5678
Mobile Phone Mobile Phone Number (555) 123-1234
(555) 345-6789
(555) 987-6543
Child Name Name of person being checked in Jack Smith
Kyler Edmondson
Chris Williams
Parent Names Names of the adults in the family John & Kathy Smith
Katie Edmondson
Kevin Williams
Tag Name The name of the tag the person is assigned to 4th Graders
Pete's Group
Text Type in the text you'd like displayed on every name tag The Rock Youth Group
Horizons Church
Prompt When checking in, prompts the user to enter data on the spot.(e.g. entering a pager number or a short message for each child) 555-123-1234
Has to leave early
Feels a little sick
Child Name(s) Only available for the family tag; a list of all children who were checked in for that family. This is only available to be placed in the third section of the family tag.
(Labeled Sections for family tag)
Chris Williams
Sarah Williams
Dean Williams
Person-specific fields The remaining fields reflect the fields you are storing within Breeze. Most, but not all, of the fields are available for your use.

Tag-Specific Settings

By default the print settings specified within Event Settings pertain to all people checked into the event. In some scenarios however, you may want different print settings for different groups of people. For example, you may have an event titled "Children's Service" and you want different print behavior for each group or class that can check into that event. For instance:

  • Infants: Receive one name tag for the infant, one name tag for a diaper bag, and one parent pick up tag.
  • Children: Receive one name tag for the child and one name tag for the parent
  • Volunteers: Receive one name tag for the volunteer
Tag-specific printing allows you to do exactly this by specifying different print behavior for different tags. To set up tag-specific printing:

  1. Navigate to the Event Settings page for the event you wish to change.
  2. Under the "Check In" heading, ensure that the eligibility is set to "Specific Tags" and that the desired tags are selected.1
  3. Under the eligibility settings, beneath "Name Tag", select "Show More Print Options"
  4. Each checkbox option will have a dropdown beneath it, listing which of the eligible tags2 should be associated with that setting. To match the example scenario above, you would use:
    • Print Name Tag at Check In
      • Infants
      • Children
      • Volunteers
    • Print Copy for Parent
      • Infants
      • Children
    • Print Additional Name Tag
      • Infants
1 Tag-Specific printing can only be done if eligibility is set to "Specific Tags".
2 Note that only the eligible tags (selected in step 2) will show up on this list.

Notes on Custom Name Tag Spacing

When creating customized name tags, you may notice that some text prints very small; this is due to the field size and "shrink-to-fit." When customizing a name tag, if you hover over the customization fields, you'll see that there are larger text fields on the left and smaller text fields on the right.  There is a limit, and once filled, you will be unable to add another field due to the tag spacing.

To optimize name tag spacing, use the larger text areas for information that takes up more space, such as "Parents Cell Numbers". Use the smaller text areas for fields such as "Date" or "4 Digit Code."

Notes on Uploading a Logo or Thumbnail: To upload a photo of an individual click the arrow below the thumbnail and select "Upload Logo" (Dimensions are 182 x 122). Images must be in jpeg, png, gif, or bmp format. In order to optimize performance, load times, and storage for users, Breeze will downscale all profile pictures to 300x200 image resolution. If you wish to retain the original image size and quality of your photos and logos, we recommend storing those images either locally or in cloud storage (Dropbox, Google Drive, Onedrive...).


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  • Are you able to add a room number or location to check in name tags?

  • @Amber

    Thanks for your question! Any Information that you have represented in a Profile field or a Tag can be added to a name tag. If you would like to do this, I would suggest creating Tags that represent the Room names/numbers and then Customizing your Name Tag to include this information in your Event Settings. If you use Smart Tags, you'll be able to populate these Tags with the right Demographic that belongs to those rooms! See Here: Using Smart Tags

    Please feel free to contact Support with any additional questions that you may have!

  • Is there a way to customize (through Breeze) the size label that is being printed at check-in? 

    For example: Right now our printer is trying to print on an average size name tag, if I want it to print on a tag the size of an address label, can I do that? And if so, how would I do that?

  • @joyeriodan

    Thanks for reaching out to the Breeze Community!

    Is there a way to customize (through Breeze) the size label that is being printed at check-in? For example: Right now our printer is trying to print on an average size name tag, if I want it to print on a tag the size of an address label, can I do that? And if so, how would I do that?

    • Great question! Unfortunately, this functionality isn't currently available within Breeze. The Size of the Label Print cannot be adjusted at this time. 


    If there's anything else that we can do for you, please let us know! 

  • I don't see a way to include on the Name Tag the name of a Smart Tag. For example: I have K-2nd graders Smart Tagged with their group name "Champions". I'd like for the Smart Tag "Champions" to print on the child's Name Tag. Is that possible?

  • @seven795

    When you're in an Event, you have the ability to select Check In Eligibility for that Event. One of the options is Eligibility by Specific Tags. The Tags that are selected here, will be the Tags that will also show up on Name Tags when that option is selected. See here: 

    If you have any additional questions, please let us know!


  • Is there a way to attach a 3 digit code to a family that they are able to use weekly, instead of allowing a new code to be generated at each check in?

  • @christina

    You can definitely assign a 3 digit code to a family that they can use weekly. Here are steps to make that happen:

    1. Create a profile field called Family Number(or something like that). Customizing Profile Fields

    2. Assign every child in the family and the parents the same number in the Family Number profile field. You could do this individually or by using bulk update people. You will still need to assign the numbers manually in the template file. Bulk Update People

    3. Edit the event settings and customize the name tag add the Family Number to both the children's name tags and the parent tag at check in. The number would stay the same each week because it would not be randomly generated. Customizing Check In Name Tags


  • Ok so if I assign a family number does that mean all the kids in the family will have 333 or can it go numerical like if a family has 4 kids .... 333,334,335, etc? 

  • @rachmdurant

    Great question! All of the Family Members would have the exact same Family Number. If there are 4 members to a family, then all 4 of them will have the identical Family number! 

    Hope this helps!

  • Hello, I would like to know how to address this issue that comes up from time to time. We check in a child or volunteer, but for whatever reason there is an issue with printing (i.e. connection lapse, runs out of sticker paper, or any other reason) and we NEED to reprint. I understand the security issues associated with this. We don't want a bunch of extra tags and stickers printed out with the unique codes. However, there needs to be a way for someone (maybe with an administrative password?) to be able to reprint the tag. We have tried "un- checking in" the person and then "re- checking" them in, yet a new sticker is not printed. We really need help with this- its happened numerous times at this point where we were stuck in the water and ended up writing out manual name tags with markers. I expect a better solution from Breeze. Thank you!

  • @nevahein

    Great question! – We certainly understand your frustration here. My suggestion would be to submit a feature request since the functionality does not currently exist within Breeze. See here: Submitting Feature Requests



  • This has happened to us, also.  What I have done is un-check the person, leave the program and go back to the event, and then check-in.  Everyone who has already checked in is still there.  Then I re-check the person and the name tag prints.  Not the best solution, but it works.....

  • For whatever reason the "Name" portion on our tags are not shrinking to fit.  It will just cut whatever part of the first/last name that doesn't fit on the tag.  Is there anything I can do to remedy this?  It did not used to do this so I am wondering if a setting got tampered with?  Thanks for your help.

  • @sarah

    Great question! Nothing has been changed on Breeze's side, however there is a limited amount of characters that can be included in a Name Tag.  If you are experiencing extenuating issues, then please create a support ticket so that we can better serve you there!



  • Just for the record, we're in the same boat as Sarah--our labels are suddenly not "shrinking" to fit..  I can't imagine the shared problem is coincidental.  I've sent a message to the help desk... I have no idea if that's the same as creating a support ticket.  

  • @kentduncan!

    Thanks for reaching out. I am so sorry that you are also experiencing this. We'd be happy to address this and resolve this for you. If you would be so kind to email us at we can dig into this for you with some next steps. We are here and happy to serve.


  • We are also having the main Name section nonshrink issue. Was there a resolution found?

  • @mary

    Great question! One thing that we found was contributing to this error is when customers have Dymo Connect as well as Dymo 8.7.3 running at the same time. The suggestion would be to completely remove Dymo Connect so that it does not interfere with the normal software in any way. 

    For further troubleshooting, feel free to call our support line! 888.320.6030

  • Oh thank you so much!! We were baffled by this for weeks. Uninstalling Dymo Connect fixed it for us.

  • Hey @lauradriussi!

    You are most welcome. That is great news. So glad we were able to help resolve this issue. So glad to hear. Please stay in touch if you need any additional support. Always happy to serve.

    Happy Breezing! 

  • Longer names are being cut off on our labels. How do I fix this? 

  • I only want the persons name on the name tag and would like to know if there is a way to make the font larger?


  • @cathym Great question! You can customize the name tag to only include one person's name. However at this time, the font size cannot be edited. My suggestion would be to submit a feature request since the functionality does not currently exist within Breeze. See here: Submitting Feature Requests

    I hope that helps! 

  • Is there a way to configure the name tag to only print the first name? Our insurance company has asked that we only have first names printed on name tags. 

  • Hey @seven795, 

    That's a great question.  The tags option picks up any tags a person is in, regardless if it's a Smart Tag or Regular Tag.  You just have to select the Tag option for the Name Tag.  

    I hope this helps!

  • Sorry-I wasn't very clear. We aren't allowed to print the Child's first and last name their name tag. We are only allowed to have first names and we can't find a way to edit the Name section on the name tag. It seems that it is set to automatically print first and last name.

  • @marie Chaeli here, stepping in for Rob! Currently, the name on Name tags can't be edited to only include the first name. I'd recommend submitting a feature request for this as I can see how this would be helpful for church's in your situation. You'll find the feature request form here: 

    In the meantime, one workaround would be to remove the Last Names from all of the children's profiles. That way, even though the Name Tag always pulls in Last names, there would be no information to pull and it would be blank. I hope that helps!  

  • Can the NAME field font be made smaller? With first and last names on the tag the names are cutting off.

  • Hi @cathy!

    I'm going to pull your question into our Support channel. I believe we may be bumping into an issue with DYMO Connect being on your computer. Look for an email from me momentarily. :)