Why is Our Church Name Cut Off in Reminder Text Messages?

Discover why your church name may be cut off in reminder text messages with this troubleshooting guide from Breeze ChMS. Gain insights into common reasons for text message truncation and learn how to ensure your church name displays correctly. Whether adjusting message settings or optimizing character limits, this article provides practical solutions to enhance communication with your congregation. Explore now to resolve text message display issues and optimize your communication strategy with Breeze ChMS.

 

Sometimes, you may see that your Text Message Reminder to volunteers might cut off your church name.  This has to do with the fact that messages only allow for 160 characters (including spaces). 

Because of this limitation, Breeze limits your church name to 15 characters in reminder text messages.  To correct this, you will have to limit your name to 15 characters (including spaces) in your General Account Settings.

To Update in Account Settings

  1. Navigate to the "Account Settings"(Image_2020-05-07_at_1.31.50_PM.png) on the top right.
  2. Select "Manage Account" in the Dropdown.
  3. Change your Church Name and click "Save Changes."