At times, you might notice that certain events, even after being deleted from your calendar, still show up on the check-in screen or in some event reports. This occurs because, while the events are removed from the calendar’s front end, their instances can remain in the system’s legacy events section.
The steps below will walk you through how to locate these lingering event instances and either fully remove them or hide them from view.
Locate the Event
Navigate to Events > Reports. Set the date range to include the time period when the deleted event was originally scheduled. Then, filter the results to display only the specific event or event series you want to remove.
Access Event Overview
Click on the date associated with the event or series. This will take you to the Event Overview page.
Modify Event Settings
From the left-hand panel, select Event Settings. From here, you have two options:
Delete the Event
If you want to completely remove the event and its instances from the system, scroll to the bottom of the page, select Delete, and confirm your action. This is the only way to fully remove the event so it no longer appears in check-in or reports.
Hide the Event from View
If deletion is not an option, you can move the event to a different calendar and remove admin and member permissions from that calendar. This will effectively hide the event from the check-in screen and standard views.
Important: Hiding the event by restricting calendar permissions will also hide any attendance data associated with that event from view. If you need to retain access to attendance records, deletion may not be the best option.