Breeze Check In App

Overview: Breeze's Check In app can be downloaded to your devices from the Apple App Store for free. The app allows for true wireless printing to any AirPrint Compatible Printer, making your check-in experience even better!

You can download the Breeze Check In App on iOS devices here

How To Use The Check In App:

The first time you use the Breeze Check In app you'll be prompted to enter your subdomain.

Your subdomain is part of the URL that you use to log in. For instance, if you log in at cornerstone.breezechms.com, your subdomain is cornerstone. If you don't know your subdomain, please contact your church.

After entering in your correct subdomain, you'll be prompted to enter in your login information.

This will now bring you to an Events calendar within your Breeze account! From here, you're able to view the current events or select a different date from the calendar. After selecting the desired date, you are presented with all the events for that day.

Select the event for which you'd like to track attendance and you'll be brought into the Check In screen. From here, you can select the Gear Icon to change the Mode, Add Headcount, Add Filters, etc.

From this page, you are now free to begin checking people in! After selecting to check someone in, a popup will appear asking which Brother Printer you would like to use. This popup will only appear once per check-in session.

From this popup you will select your desired, AirPrint-supported printer and your name tags will immediately begin printing!

Note: The new Check-In App can communicate with the Brother printers via AirPrint, but cannot communicate directly with the DYMO printers because they are not AirPrint. The Print Station set up would be the only way to communicate to the DYMO Wireless Printer via the Check-in App!

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(Disclaimer: This video does not have audio and is designed to help visualize the processes outlined above.)

Recommended Printer:

Breeze Check In will work with any AirPrint compatible printer, however, we recommend the Brother QL-820NWB.

You can purchase the Brother QL-820NWB here.

Supported AirPrint Labels

Breeze supports the following labels for the Brother Ql-820NWB: 
DK-2205 Continuous Paper Label Roll, 2.4” x 100 Feet
Purchase on Amazon
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Comments

42 comments
  • Does this app allow us to print labels from our iPads to our wireless Dymo’s WITHOUT having to set up a print station for each wireless printer on a separate computer???

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  • Same question as a few others, we bought DYMO LabelWriter Wireless printers... any chance we can use these with the app?

     

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  • Hey @office,

    Thanks for reaching out! The new check-in app can communicate with the Brother printers via AirPrint, but cannot communicate directly with the DYMO printers because they are not AirPrint. The Print Station set up would be the only way to communicate to the Dymo Wireless Printer via the Check-in App!

    Prayerfully, this was useful for you!

    Blessings, 

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  • Would a Brother QL-810W printer work?

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  • @office, a Brother QL-810W printer would work. @Stephen Ivey, is there a reason Breeze why on the monthly update emails, "Breeze will provide support on the Brother Ql-820NWB printer"? Is there an advantage from Brother QL-820W vs 810W? 

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  • Hey @maribeth, 

    That's a great question!  As it turns out, this app will not work with Dymo printers because they're not AirPrint compatible.  It only works with Apple's AirPrint technology.  I hope this helps!

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  • Hey @Joseph Shin, 

    That's a great question.  We prefer the QL-820W over the QL-810W because it's easier to set up.  The QL-810W doesn't have a display, which can make the setup and troubleshooting process more difficult.

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  • Hey @guy, 

    That's a great question!  The only way to use the Dymo printers is to use a computer.  If you'd like to print from a mobile device, you will have to setup Print Station from the computer browser, and keep it open during the check-in process.

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  • Rob N.:  clarification on your response to @guy, you CANNOT print to a print station from the app, but would just use the browser version from an iPhone? I.E., the app will not see the print station and allow you to print through it?

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  • @Mark and @guy

    The Dymo printer must be configured to a computer first (whether you're using a Wired or Wireless Dymo Printer).  Then, you will have to open Breeze and set up a Print Station from the computer (you will have to leave the Print Station Tab open).  After that's set, you can open the Check In app and find your computer from within the print settings.  At that point, you can print from the Check In app.

    I hope this helps!

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  • We are using the Check In app at our children's check in station.  Is there a way to limit what shows up in the calendar for each day so that only the events for which people can be checked in appear?  On the regular Breeze calendar, you can choose what to display, but I have not been able to limit what is displayed in the Check In app.  It is time consuming and confusing for our check in volunteers to scroll through all the different "calendars" to find the one they need for checking in/printing name tags for our kids.

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  • After reading through this, I'm not sure if this app is for someone to check people in or if people can check themselves in. We currently use the Dymo hooked to a laptop and have 3 tablets that feed to it, too. Parents pick up a tablet and check their children in, or the kids can check themselves in as long as they are with a parent. We have staff standing by to help as needed and assist visitors.

    Could this app be used the same wy or is it meant for staff to check in people?

     

    Thanks!

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  • Hey @keaston! 

    Thanks for reaching out! I see that one of our team responded in Support via email but wanted to re-post what she said as it may help others! 

    "This is based on the Check In Permissions of the Role that is signed into the Check In App. 

    To Edit a Role you will want to navigate to: 

    1. Navigate to "More > Users & Roles."
    2. Click "Roles" on the left.
    3. Click the pencil icon to the left of the role you'd like to modify.
    4. Change the permissions you'd like adjusted and click "Update Role."


    You will then want to "Allow Access To"  only the specific calendars you want available for Check In. 


    This will keep the other available events from populating in the Check-In App on Sunday Morning. 

    May I suggest creating a Check In only account for your Check-In station, this would allow granting only specific access to the calendars utilized for Check In."

    Blessings to you! 

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  • Hey @mary!

    Breeze Check In is designed for kiosk or hosted check in at the event or location. 

    Because many check in scenarios rely on an accurate representation of who is actually present at an event for security reasons, we have not found that attendee or member check in via the app to be the best solution. 

    We're always on the lookout for great ideas though, and we want Breeze to serve you and your ministry well. As such, we'd welcome further dialogue about this potential feature through our features page at: https://www.breezechms.com/features

    Thank you so much for thinking outside the box! 

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  • So how the does the actual label process work once it's printed? Do you have to cut the labels to remove them from the machine? What about separating the two-part labels (parent, kid). Is a pair of scissors required? 

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  • Hey @Jillianne!

    When using the Brother QL-820 with the Breeze Check In app the Brother printer cuts each label separately after printing. If you are printing using the Dymo printer each label is a separate label and can be peeled off individually. Either way, no scissors are required. 

    I hope this helps!

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  • Hi!..

    So, I did everything right (I think so)... The Ipad sees our Brother QL-810W as an airprint. However, when It prints, it prints only the top of the tag in huge letters. It's like it wanted to print a letter size tag and it was only able to fit the top part. Is there a way to fit the size format? am I missing something in the configuration?

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  • Hey @danielhernandez,

    I'm sorry you're experiencing some issues with the label printer.  The good news is that you got it to print, which is fantastic!  Have you verified that you're using the correct label size?  The right label size for the Brother Printers is -DK-2205 Continuous Paper Label Roll, 2.4” x 100 Feet Purchase on Amazon

    I hope this helps!  Keep up the great work!

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  • Can a barcode scanner be used with the iPad app?  Or can the camera be used to scan barcodes in the app?

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  • Hey @chadhafner!

    Great question! Yes, you can use it with an iPad. 

    Here is more information on how:

    Using A Barcode Scanner To Check In

    Supported Barcode Scanners

    Blessings! 

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  • Does this printer let us use compatible labels like the DYMO does? If yes, which ones would you recommend. Compatible labels are way cheaper than the original ones.

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  • @kai47 at this time we are only aware of the DK-2205 Continuous Paper Label Roll, 2.4” x 100 Feet that can be Purchased on Amazon. We just recently started supporting the Brother Printer. However, there may be other compatible labels out there that you could find on Amazon, or through a google search. You would simply want to look for a label that claims compatibility with the labeler specific brother labeler you have. I hope this helps!  

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  • I want to use the checkin app for our classes that meet on campus and do not have a need to print name tags. The idea is to have each leader download the app to their phone and to be able to take attendance for their class.   How do I get a user name and password for my leaders to be able to take attendance for their class?

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  • @kpitcock

    You wouldn't need to create a separate username and password for each of them in order to do this!

    Just simply create a generic check-in user. For example // Username: CheckIn // Password: (generic password) -- Share these credentials to all of your volunteers who would be checking people in. 

    As long as all of the Tags are eligible for the event, they will be able to specifically choose which Tag Filter they want to do check in for! See here: Event Check in Eligibility 

    Also see this example of how to filter: https://cl.ly/d72232430252 

    If you have any additional questions, please let us know!

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  • When I open the check in app all works fine. I check in the first person then select printer and it prints. Then it won’t print the next one. Any suggestions.

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  • @jason Sorry for the printing issues you are experiencing. Thanks for reaching out to us. I'm connecting via email to troubleshoot this with you. 

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  • I'm also curious about the functionality of a barcode scanner within the Check In app.  When I downloaded it, it asked for camera permissions, but there doesn't seem to be a way to enable it from the event.  Is the only way to scan a barcode with the app to connect to a bluetooth scanner?

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  • Hey @assistant,

    That's a great question!  The camera functionality with the Breeze App is for updating Profile Pictures, and cannot be used for scanning barcodes.  You would have to check off "Enable Thumbnail Picture Updating" in the Event Settings to be able to update photos.

    Here's an article if you'd like to learn more about using Barcode scanning with Breeze: Supported Barcode Scanners

    I hope this helps!

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  • When we click to add a new person to check them in for the first time, the system is not always recognizing if they're a duplicate. It seems that if they are not assigned to one of the tags used for the particular event, the system doesn't find them as a potential duplicate. This is resulting in duplicates on a regular basis. Is there anything we can do to avoid this from continuing to happen? Thank you!

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  • @rccnoffice

    Thanks for reaching out the forum! It seems that the first step here would be to figure out why they aren't actually appearing in your list in the first place. If they are a person who should be eligible for the event that you're trying to check the event for but you are not seeing them, that means that they are not in the Tag they should be in. You would want to correct that, first, so that you minimize the potential for Duplicates. 

    As it relates to the warning for potential duplicates, There may be a gap in functionality here that we need to address. We certainly thank you for the feedback here and we will take a deeper look!

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