Complete Guide to Purchasing and Setting Up Your Check in Devices and Printers

Breeze gives you the options to check in and print name tags from Mac/Windows Computers, from Apple iOS devices such as iPads or iPhones, or even a combination of computers, printers and tablets by setting up “print stations.”

Supported Printers by Check in Device

LAPTOP/DESKTOP (MAC/WINDOWS) iPAD/iPHONE (iOS)1 ANY MOBILE DEVICE(S) + LAPTOP/DESKTOP2
DYMO Label 450 (Wired)

Brother Printer (Wireless)
Breeze supports only the
QL-820NWB printer.

 DYMO Label 450 (Wired)2
DYMO Label 450 Turbo (Wired)    DYMO Label 450 Turbo (Wired)2
DYMO Label Wireless (Wireless)3    DYMO LabelWriter (Wireless)3

1Please note that the Brother Printer will only print from iOS devices.

2In this set-up, printers must be connected to a Laptop/Desktop (Mac/Windows) and Shared via Breeze Print Station (see below) with any mobile device(s) or other computers.

3DYMO Wireless printers should not be plugged into a computer. You'll set them up using the Print Station instructions listed below.

Discover the DYMO Printer Set-up

Our DYMO printer is our most common option as it allows for churches to use a single computer, multiple computers, or a combination of computers and tablets set up as print stations.

Purchasing your DYMO Printers

Image result for DYMO printer

Printers: DYMO LabelWriter 450 (Purchase on Amazon), DYMO LabelWriter 450 Turbo (Purchase on Amazon), or DYMO LabelWriter Wireless Printer (Purchase on Amazon)

Labels: Our printers have been designed to work with DYMO LabelWriter Shipping Labels, White, 2-5/16" x 4" (Purchase on Amazon). You can use any compatible off-brand label, however please note that using a non-DYMO label may void the warranty on your printer.

Cleaning Cards: DYMO's cleaning cards safely and effectively remove contamination from printheads. It Improves print quality and extends the life of any Dymo LabelWriter. (Purchase on Amazon)

Setting up your DYMO 450 / Turbo 450 Printer
  1. Install DYMO Label Software version 8.7.4 (Windows), 8.7.4 (Mac)
    Click here for Windows DYMO LabelWriter Software2,3
    Click here for Mac DYMO LabelWriter Software
  2. Connect your printer. After the printer has been set-up, ensure that the printer successfully prints from the DYMO Labelwrtiter software.
  3. With the printer connected, open Breeze in a web browser.
  4. Create a new event or edit an existing event. Select the checkbox relating to printing name tags (see Event Settings for more details).
  5. Open the check in page for the event and check a person in. The first time you load the Check In page the browser will ask for permission to access the DYMO Label Framework. Grant it permission (you won't need to do this again).
  6. The printer should print the name tag automatically when you check the person in.
Having trouble here? We recommend using our printer connection tester to ensure that your printer is set up correctly.
1 Note that previous versions may not work on all browsers, specifically Chrome and Edge. Computers running Windows XP will not be able to install a compatible version of DYMO Label Software.
2 If you’re using Windows 7, you may experience a browser plug-in error with the DYMO software. Our Breeze recommendation would be to update to Windows 10 in order to have the best results with Breeze Check-in and the DYMO software.
3 Breeze is not compatible with DYMO's "Connect for Desktop" software offered on their website, use the link above for the LabelWriter software.
Setting up your DYMO Wireless Printer
  1. Install DYMO Label Software version 8.7.4 (Windows), 8.7.4 (Mac)
    Click here for Windows DYMO LabelWriter Software2,3
    Click here for Mac DYMO LabelWriter Software
  2. Plug the DYMO Wireless printer into a power source (do not plug USB into computer)
  3. Ensure the computer is connected to a wireless network (Set-up will not work on a wired network)
  4. Connect to your DYMO Wireless Printer's WIFI network (it will look something like this: DYMOLWWxxxxxx)
  5. In your web browser, enter the following URL: http://192.168.58.1 The DYMO Web Configuration utility will open in your browser displaying the login page.
  6. Log in to the LabelWriter Web Configuration utility using the following:
    • Username: admin // Password: admin
  7. Follow the wizard to connect the printer to your wireless network.
    • Printer name - You have the option of changing the default printer name to something that is more meaningful on your network.
    • Connection method - DHCP is recommended. If you choose Static, you will need to have all of the network details to configure the printer on your network.
    • Wireless network - Click “Connect” next to the wireless network that you want to connect the printer to. You will need to enter in your network credentials (SSID password).
    • When the printer is successfully connected to your wireless network, the Wireless status light on the side of the printer is solid on.
  8. Make a note of the IP address assigned to the printer so that you can access the Web Configuration utility in the future.
    • Once the printer is connected to your wireless network, your computer’s wireless connection to the printer is dropped and your computer should automatically reconnect to your wireless network. If you encounter connection issues, check to make sure your computer has reconnected to your wireless network.
  9. Ensure the printer successfully prints from the DYMO Labelwriter software.
  10. Continue setting this printer up as a Breeze print station with the next article section, “Using Your DYMO Printer to Print From Mobile Devices (Print Stations)”
1 Note that previous versions may not work on all browsers, specifically Chrome and Edge. Computers running Windows XP will not be able to install a compatible version of DYMO Label Software.
2 If you’re using Windows 7, you may experience a browser plug-in error with the DYMO software. Our Breeze recommendation would be to update to Windows 10 in order to have the best results with Breeze Check-in and the DYMO software.
3 Breeze is not compatible with DYMO's "Connect for Desktop" software offered on their website, use the link above for the LabelWriter software.
Using Your DYMO Printer to Print From Mobile Devices (Print Stations)

Breeze allows you to print to a computer-connected printer from any device that has a web browser. This includes iPhones, iPads, Android tablets, Android phones, Kindles, Nooks, laptops, desktops, and more.

Note: Before following the directions found here, you'll have to set up your DYMO Printer.  Please see the section above on setting up your DYMO printers before going forward.

 

  1. Start on your host computer (with DYMO Labelwriter software downloaded):
    1. Navigate to the "Events" page
    2. Select the gear icon next to "Add Event" at the top of the page 
    3. Select "Print Station" from the dropdown menu. 
    4. Pull up as many print station tabs as you have printers in your set up. Print station tabs must remain open as long as you wish to print.
  2. Now switch to your mobile devices & tablets. Load the check in page for the event. You’ll want to ensure that tag printing is enabled in your Event Settings.
  3. When the check in page loads, you should be automatically presented with a list of available Print Stations to print to. If your list does not automatically appear, click the gear icon and select “Printers”.

Note: While this method is compatible with the Breeze Check In App, keep in mind that the Check In App is only compatible with iOS devices. Use the Breeze app or an internet browser with this method if you have a non-iOS device.

Click on the options below to reveal the answers to some commonly asked questions about the DYMO set-up:

Can I connect multiple DYMO Printers to one computer? Can I use a DYMO printer with a tablet? What computer set-up do I need? Why aren’t my labels printing? What’s the most wireless DYMO system possible?

Depends on your printer! There is not a limit as to how many DYMO printers that can be connected in your set-up but it’s important to be aware of a few of these scenarios:

  1. For DYMO Label 450 / Turbo 450’s - We suggest that you connect 1 wired printer per computer.
  2. For DYMO Wireless - have as many wirelessly connected as you want, as long as you have the print station tabs open for each printer.
  3. We recommend not having a DYMO 450 AND a DYMO wireless connected to the same computer. This will cause both printers to print out labels at the same time.

Discover the Brother Printer Set-up

Our Brother printer set-up is an alternative check in set-up that connects the Brother QL820-NWB printers, iOS devices and our Breeze Check-in app (iOS devices only) for a simple and easy check in experience.

Purchasing your Brother Printers

Brother QL-820NWB Professional, Ultra Flexible Label Printer with Multiple Connectivity options

Printer: Brother QL-820NWB Professional, Ultra Flexible Label Printer (Purchase on Amazon)

Labels: Breeze supports the following labels for the Brother Ql-820NWB: DK-2205 Continuous Paper Label Roll, 2.4” x 100 Feet (Purchase on Amazon)

Check In App: Breeze has designed a separate app to use for check in. You can download the Breeze Check In App on iOS devices that are running, iOS 12.1 or later here. Learn how to use the app here.

Using a Brother Printer with the Breeze Check In App

Setting Up Your Brother Printer

Before you begin, you'll need to set up your Brother Printer. Follow the directions found on this article to learn how to do that: Setting up the Brother QL-820NWB Printer

How To Use The Check In App:

You can download the Breeze Check In App on iOS devices here.

The first time you use the Breeze Check In App you'll be prompted to enter your subdomain.

Your subdomain is part of the URL that you use to log in. For instance, if you log in at cornerstone.breezechms.com, your subdomain is cornerstone. If you don't know your subdomain, please contact your church.

After entering in your correct subdomain, you'll be prompted to enter in your login information.

This will now bring you to an Events calendar within your Breeze account! From here, you're able to view the current events or select a different date from the calendar. After selecting the desired date, you are presented with all the events for that day.

Select the event for which you'd like to track attendance and you'll be brought into the Check In screen. From here, you can select the Gear Icon to change the Mode, Add Headcount, Add Filters, etc.

From this page, you are now free to begin checking people in! After selecting to check someone in, a popup will appear asking which Brother Printer you would like to use. This popup will only appear once per check-in session.

From this popup you will select your desired, AirPrint-supported printer and your name tags will immediately begin printing!

2019-03-14_15-30-02-1.gif

Click on the options below to reveal the answers to some commonly asked questions about the Brother set-up:

Do Brother Printers require to be set up as print stations? Can I connect print stations (such as DYMO Wireless printers) to the Breeze Check In app? Can Brother help me go completely wireless in my Breeze check in set-up? Why aren’t my labels printing? Can Brother printers work without a wireless connection?

Nope! Brother printers connect through a wireless network through its Airprint technology. Compared to the DYMO set-up that requires print stations for tablets, the Brother printers connect directly to an iPad.

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Comments

66 comments
  • Great information of the article.I purchased Computer and printer. It is very helpful in this post.One day be able to connect to a iphone & ipad via lightening to USB and print directly from there. Keeping the same printer with same check-in station every time will eliminate this. The printer and computer is high quality of the products. It is very necessary. The printer is different different companies and different different features in this. The printer is very helpful. It is very informative and store data and collected data are records in computer. I will share in this post. 

    Thank you.

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  • Can I use a chromebook as a mobile device with the dymo printer plugged into a computer laptop for check in?

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  • Hey @boehmerclan7,

    Due to the Chromebook being unable to handle the DYMO drivers needed to print with Breeze, at this time we are unable to use Breeze check-in and print to DYMO on a Chromebook. 

    Blessings!

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  • We have the DYMO 450 Twin Turbo printer. Can we use that?

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  • Hey @Office,
    Unfortunately, the Dymo 450 Twin Turbo is not a supported printer at this time. Only the 450, 450 Turbo, and Wireless models are supported. Some churches do try to use the Twin Turbo with sporadic success but we're not able to provide support since the firmware doesn't work well with Breeze. I hope that's helpful!

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  • If using iPads and a Brother wireless printer, can you run KIOSK mode from the app to allow for self check in? Or do you have to use one of the other modes? 

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  • @elderskelley

    You can use Kiosk mode in the Breeze Check In app for self check in when using an iPad and a Brother printer. List mode, Search mode and Kiosk mode are all able to used when using the Breeze Check In app and a Brother printer that supports AirPrint like the Brother QL-820NWB. 

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  • Is there any way to modify the  look of the self check in kiosk mode. We would like to add a logo in the blue space. 

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  • Hey @scottp!

    Great question! That's a neat idea, however, that is not a current feature within Breeze.

    If you need any additional support with check in please let us know. We are here and happy to serve.

    Blessings!

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  • Brother printer is set up and confirmed to be connected to the WiFi as an AirPrint. When I try to print a test page from the Breeze app it says “Browser Compatibility: Sorry your mobile browser is not compatible.” My browser is Safari, which is listed as compatible. Please help.

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  • Hey @Halespamela, 

    Sorry for the problem with printing to the Brother printer. Which app are you using? The Breeze App or the Breeze Check In App? The regular Breeze App will not work with the Brother Printer. In the App Store search for Breeze Check In and you should see this: Breeze Check In App. If this doesn't solve it, reach out to support and we will troubleshoot it for you; email support.

     

     

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  • Does the Brother air print printer work with computers as well(mac) or only mobile devices? 

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  • Hi, @keithdhoo!
    Great question! The AirPrint technology used by Apple (and Brother labelers) only works for iOS mobile devices like iPhones and iPads. Thanks for asking!

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  • Hi Breeze team,

    I have two separate laptops and printers set up, one for the nursery aged kids and one for the elementary aged kids. When I do check in for an event using the elementary check in station, the default printer automatically goes to the printer for the nursery kids and doesn't print because the laptop and printer are not connected. Is there a way to remove the nursery Dymo printer from my list or at least make the elementary printer be the default? It isn't too big of a deal, but it would make it easier on my check in volunteers. It can be confusing for them to remember which printer works with the elementary check in laptop.

    Thanks! I hope this post isn't too confusing. :)

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  • @angela

    Thanks for reaching out to the breeze community! The suggestion here would be able to create two separate print stations and named them appropriately so that way you don't have to guess which one belongs to which. If you have a Station A and Station B, then set up your print stations to be named Print Station A and Print Station B. That should really help organize everything for you! 

     

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  • Thank you, Stephen.

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  • Before purchasing, I wanted to confirm that the following will create wireless check-in stations: 

    iPad mini 2, iPad mini 4, or iPad Air

    Re: iPad, I'm asking what iOS version I will need to use the Breeze and Brother apps

    Brother QL810W Wireless Label Printer

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  • Hey @johnhau great question! As long as the device you're purchasing is still able to receive consistent (or the latest) updates from iOS, you shouldn't encounter any issues with the printing connection.

    It's when the iOS becomes outdated that you may begin to see performance issues. It should still work, but we can't guarantee peak performance with a device operating on an outdated iOS version. 

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  • Setting up Breeze on Chromebooks. Seems like the printer is not compatible with Chromebooks. Is this correct?

     

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  • Hi @ahenix

    While you can use Breeze on a Chromebook. Unfortunately, printing name tags, cannot be performed due to Chromebooks inability to install the print driver needed to print name tags.

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  • @Steve P thanks for responding. Is this something I can submit to the Featured Requests and hope this can be on the wish list for the future

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  • @ahenix

    I wish you could. Unfortunately, the limitation is with the Dymo printer driver software only being compatible with Windows and Mac. Chromebooks do not run on Windows or Mac OS they have their own OS.

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  • Just confirm, with the iOS Brother Check In App & Brother Wireless printer, can you have multiple iPads or iPhones going to that one Brother printer or is it a one-to-one limit?

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  • @matthewdesalvo

    Thanks for reaching out to the Breeze Forum! Although not confirmed, the assumption would be up to 10 devices can be connected to the printer at one time. This is due to documentation from Brother explaining bluetooth limitations up to 10 devices and the assumption would be the same for AirPrint. See here: https://support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod=p300bteuk&faqid=faqp00100288_000 

    Please let us know if you have any additional questions!

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  • Awesome information. The suggestion here would be able to create two separate print stations and named them appropriately so that way you don't have to guess which one belongs to which. It's when the iOS becomes outdated that you may begin to see performance issues. It should still work, but we can't guarantee peak performance with a device operating on an outdated iOS version.  Is there a way to remove the nursery Dymo printer from my list or at least make the elementary printer be the default. It isn't too big of a deal, but it would make it easier on my check in volunteers. It can be confusing for them to remember which printer works with the elementary check in laptop. I will share in this post. Thank you.

     
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  • @serviceprinter8

    Great question! You would be able to see all available print stations from any computers connected to the network. The only way to not see an available printer is for it to be on a different network! I hope this helps. 

    Blessings!

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  • Total nightmare.

    I have 2 of the latest iPads and 2 QL-820NWB wireless nametag printers. Both [new] equipment vetted by Breeze.

    It will print 1 iPad to 1 printer and after about 4 or 5 checkins and prints, then, it FAILS. No notices, it just does not print nametags.

    I will try to print 2 iPads to 2 QL-820NWB printers, it FAILS. Same issue.

    It gives me NO log files and no indication of WHY it FAILS. It just. does. not. print. nametags. after a few checkins.

    NETWORK: You might be wondering, what about the network? It's brand new and vetted by a network engineer. He setup an independent wifi network just for nametags (2 iPads and 2 printers). It's DHCP[not static]. It FAILS. I even used 2 separate wifi networks independent of our Comcast wifi system. 1 AT&T wifi hotspot and 1 Verizon wifi hotspot. It FAILS on both.
    APP: Yes, I'm using the Breeze checkin app.

    I am unable to Airprint. It's a total failure.

    I'm beyond frustrated and do not know where to go from here. My children's dept is relying on me to get this up and running, but I am totally unable to reliably check people in with nametags. They will need much more than 2 stations. They will need 4, and at the SAME TIME I will need to checkin 1 in main service.

    1: Have any churches been able to setup Airprint with more than 1 printer stations? If so, could you please reach out to me before I pull my hair out? guy@bayfarmchurch.org

    2: Breeze: do you have any comment on this? 

    I am hundreds of $$$ invested and more than that, 6 months of testing. Which all led to this day where I am without remedy.

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  • Hey @guy!

    We're sorry that this isn't functioning as desired for you. We would love to troubleshoot this further for you from the support side. Talk to you soon!

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  • Was Guy's problem resolved?  I have 2 iPads and 1 QL-820NWB printer.  I have the same problem of the printer simply stopping printing after 4-5 checkins.  This is our first day with this printer setup and it was a total failure.  Please post the solution.

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  • We had the same frustrating problem. Spent 4 months on our network to find out it was not our wifi network.

    Erik Johnson helped tremendously. He got the engineering team to release a new Check-in App update about 7 days ago and it now works. I've only tested it for one Sunday. Will let you know if it fails again in the next few weeks.

    -Guy

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