Breeze Integrated Online Giving allows you to accept credit card, debit card, and ACH bank transfer donations from anyone over the web or by text. We'll create a giving page for you and you can link to it from your website, embed it within your site, send it to others by email, or share it on social media. Simply turn on online giving and Breeze will give you your page to share.
Donations that come in through Breeze online and text giving automatically show up within your contributions section and we attempt to match the donor with the donation. Having everything in one system makes reconciliation easy too, allowing you the ability to see exactly what donations make up a given bank deposit.
Read our setup section to get started.
Online Giving FAQ's
Here are some common questions we get regarding Online Giving:
1. Do we have to pay extra for Online Giving?
We love simple pricing and so there are no additional monthly fee for using online giving; rather you simply pay transaction fees (a small percentage of each donation) which are listed here.
For a quick reference, the Online Giving fees are 2.9% + $0.30/transaction for Credit/Debit Card payments or 1% + $0.25/transaction for ACH payments. Additional details are listed in the link above.
2. What methods can our donors use to give?
Additionally, they can give via Credit/Debit Card or with a ACH Bank Transfer.
3. We don't want to allow anyone to donate to every fund in our system, can we pick and choose which funds are available via Online Giving?
Yes! When you click "settings" on the yellow bar up at the top indicating your "Online Giving Page is Live" you'll see where you can check the boxes of where people can donate to. Additionally you can change the default fund to the fund of your choice as well.
4. When will the donations reach my church's bank account?
Once a payment has reached Breeze's Online Giving, then automatic transfers occur once per week on a day of your choosing. Donations can take 2 business days to reach Breeze's Online Giving for Credit/Debit Payments and 6 to 7 business days for ACH Payments. For additional assistance with timing, please view our article on Transferring Online Giving to the Church.
5. Why do I have to provide the last four of my SSN or SIN?
It's a federal requirement to verify the identity of a person on the account. For additional information, please visit Stripe's Security FAQ page here.
6. How do we change a recurring gift?
View this article to learn how to view and modify recurring contributions: View and Modify Recurring Donations
7. How can I see a breakdown of Online Giving, including Gross, Fees, and Net amounts?
From the Online Giving page, click "Transfer History" in the top right corner. From there you'll see a breakdown of each transfer, the overall Gross, Fees, and Net amounts. Then click on any of the descriptions to see a further breakdown of each transaction. To see more, visit Reconciling Online Giving
8. If an Online Gift doesn't go through, will it retry?
Through our payment processor, we use Smart Retries to process card gifts. Smart Retries is a tool that calculates when a card is most likely to successfully process instead of retrying it on a set schedule. Using Smart Retries, a card will be charged up to 4 times in a 28 day period, after which it will be cancelled.
The giver and the primary user will both receive notification emails each time.
If the first attempt fails, then your church is charged a $1 "returned check fee" and the recurring gift is cancelled. An attempt will not be made again.