Purchasing and Setting Up Your Check in Computer and Printer

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  • Avatar
    pinterhelp

    Great information of the article.I purchased Computer and printer. It is very helpful in this post.One day be able to connect to a iphone & ipad via lightening to USB and print directly from there. Keeping the same printer with same check-in station every time will eliminate this. The printer and computer is high quality of the products. It is very necessary. The printer is different different companies and different different features in this. The printer is very helpful. It is very informative and store data and collected data are records in computer. I will share in this post. 

    Thank you.

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    boehmerclan7

    Can I use a chromebook as a mobile device with the dymo printer plugged into a computer laptop for check in?

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    Josh R.

    Hey @boehmerclan7,

    Due to the Chromebook being unable to handle the DYMO drivers needed to print with Breeze, at this time we are unable to use Breeze check-in and print to DYMO on a Chromebook. 

    Blessings!

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    office

    We have the DYMO 450 Twin Turbo printer. Can we use that?

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    Micah M.

    Hey @Office,
    Unfortunately, the Dymo 450 Twin Turbo is not a supported printer at this time. Only the 450, 450 Turbo, and Wireless models are supported. Some churches do try to use the Twin Turbo with sporadic success but we're not able to provide support since the firmware doesn't work well with Breeze. I hope that's helpful!

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    elderskelley

    If using iPads and a Brother wireless printer, can you run KIOSK mode from the app to allow for self check in? Or do you have to use one of the other modes? 

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    Steve P

    @elderskelley

    You can use Kiosk mode in the Breeze Check In app for self check in when using an iPad and a Brother printer. List mode, Search mode and Kiosk mode are all able to used when using the Breeze Check In app and a Brother printer that supports AirPrint like the Brother QL-820NWB. 

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    scottp

    Is there any way to modify the  look of the self check in kiosk mode. We would like to add a logo in the blue space. 

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    Emily W.

    Hey @scottp!

    Great question! That's a neat idea, however, that is not a current feature within Breeze.

    If you need any additional support with check in please let us know. We are here and happy to serve.

    Blessings!

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    Halespamela

    Brother printer is set up and confirmed to be connected to the WiFi as an AirPrint. When I try to print a test page from the Breeze app it says “Browser Compatibility: Sorry your mobile browser is not compatible.” My browser is Safari, which is listed as compatible. Please help.

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    Steve P

    Hey @Halespamela, 

    Sorry for the problem with printing to the Brother printer. Which app are you using? The Breeze App or the Breeze Check In App? The regular Breeze App will not work with the Brother Printer. In the App Store search for Breeze Check In and you should see this: Breeze Check In App. If this doesn't solve it, reach out to support and we will troubleshoot it for you; email support.

     

     

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    keithdhoo

    Does the Brother air print printer work with computers as well(mac) or only mobile devices? 

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    Micah M.

    Hi, @keithdhoo!
    Great question! The AirPrint technology used by Apple (and Brother labelers) only works for iOS mobile devices like iPhones and iPads. Thanks for asking!

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    angela

    Hi Breeze team,

    I have two separate laptops and printers set up, one for the nursery aged kids and one for the elementary aged kids. When I do check in for an event using the elementary check in station, the default printer automatically goes to the printer for the nursery kids and doesn't print because the laptop and printer are not connected. Is there a way to remove the nursery Dymo printer from my list or at least make the elementary printer be the default? It isn't too big of a deal, but it would make it easier on my check in volunteers. It can be confusing for them to remember which printer works with the elementary check in laptop.

    Thanks! I hope this post isn't too confusing. :)

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    Stephen Ivey

    @angela

    Thanks for reaching out to the breeze community! The suggestion here would be able to create two separate print stations and named them appropriately so that way you don't have to guess which one belongs to which. If you have a Station A and Station B, then set up your print stations to be named Print Station A and Print Station B. That should really help organize everything for you! 

     

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    angela

    Thank you, Stephen.

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    John Hau

    Before purchasing, I wanted to confirm that the following will create wireless check-in stations: 

    iPad mini 2, iPad mini 4, or iPad Air

    Re: iPad, I'm asking what iOS version I will need to use the Breeze and Brother apps

    Brother QL810W Wireless Label Printer

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    Ashley Lynn

    Hey @johnhau great question! As long as the device you're purchasing is still able to receive consistent (or the latest) updates from iOS, you shouldn't encounter any issues with the printing connection.

    It's when the iOS becomes outdated that you may begin to see performance issues. It should still work, but we can't guarantee peak performance with a device operating on an outdated iOS version. 

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    Anna Henix

    Setting up Breeze on Chromebooks. Seems like the printer is not compatible with Chromebooks. Is this correct?

     

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    Steve P

    Hi @ahenix

    While you can use Breeze on a Chromebook. Unfortunately, printing name tags, cannot be performed due to Chromebooks inability to install the print driver needed to print name tags.

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    Anna Henix

    @Steve P thanks for responding. Is this something I can submit to the Featured Requests and hope this can be on the wish list for the future

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    Steve P

    @ahenix

    I wish you could. Unfortunately, the limitation is with the Dymo printer driver software only being compatible with Windows and Mac. Chromebooks do not run on Windows or Mac OS they have their own OS.

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    matthewdesalvo

    Just confirm, with the iOS Brother Check In App & Brother Wireless printer, can you have multiple iPads or iPhones going to that one Brother printer or is it a one-to-one limit?

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    Stephen Ivey

    @matthewdesalvo

    Thanks for reaching out to the Breeze Forum! Although not confirmed, the assumption would be up to 10 devices can be connected to the printer at one time. This is due to documentation from Brother explaining bluetooth limitations up to 10 devices and the assumption would be the same for AirPrint. See here: https://support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod=p300bteuk&faqid=faqp00100288_000 

    Please let us know if you have any additional questions!

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    serviceprinter8

    Awesome information. The suggestion here would be able to create two separate print stations and named them appropriately so that way you don't have to guess which one belongs to which. It's when the iOS becomes outdated that you may begin to see performance issues. It should still work, but we can't guarantee peak performance with a device operating on an outdated iOS version.  Is there a way to remove the nursery Dymo printer from my list or at least make the elementary printer be the default. It isn't too big of a deal, but it would make it easier on my check in volunteers. It can be confusing for them to remember which printer works with the elementary check in laptop. I will share in this post. Thank you.

     
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    Stephen Ivey

    @serviceprinter8

    Great question! You would be able to see all available print stations from any computers connected to the network. The only way to not see an available printer is for it to be on a different network! I hope this helps. 

    Blessings!

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    guy

    Total nightmare.

    I have 2 of the latest iPads and 2 QL-820NWB wireless nametag printers. Both [new] equipment vetted by Breeze.

    It will print 1 iPad to 1 printer and after about 4 or 5 checkins and prints, then, it FAILS. No notices, it just does not print nametags.

    I will try to print 2 iPads to 2 QL-820NWB printers, it FAILS. Same issue.

    It gives me NO log files and no indication of WHY it FAILS. It just. does. not. print. nametags. after a few checkins.

    NETWORK: You might be wondering, what about the network? It's brand new and vetted by a network engineer. He setup an independent wifi network just for nametags (2 iPads and 2 printers). It's DHCP[not static]. It FAILS. I even used 2 separate wifi networks independent of our Comcast wifi system. 1 AT&T wifi hotspot and 1 Verizon wifi hotspot. It FAILS on both.
    APP: Yes, I'm using the Breeze checkin app.

    I am unable to Airprint. It's a total failure.

    I'm beyond frustrated and do not know where to go from here. My children's dept is relying on me to get this up and running, but I am totally unable to reliably check people in with nametags. They will need much more than 2 stations. They will need 4, and at the SAME TIME I will need to checkin 1 in main service.

    1: Have any churches been able to setup Airprint with more than 1 printer stations? If so, could you please reach out to me before I pull my hair out? guy@bayfarmchurch.org

    2: Breeze: do you have any comment on this? 

    I am hundreds of $$$ invested and more than that, 6 months of testing. Which all led to this day where I am without remedy.

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    Stephen Ivey

    Hey @guy!

    We're sorry that this isn't functioning as desired for you. We would love to troubleshoot this further for you from the support side. Talk to you soon!

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    jon

    Was Guy's problem resolved?  I have 2 iPads and 1 QL-820NWB printer.  I have the same problem of the printer simply stopping printing after 4-5 checkins.  This is our first day with this printer setup and it was a total failure.  Please post the solution.

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    guy

    We had the same frustrating problem. Spent 4 months on our network to find out it was not our wifi network.

    Erik Johnson helped tremendously. He got the engineering team to release a new Check-in App update about 7 days ago and it now works. I've only tested it for one Sunday. Will let you know if it fails again in the next few weeks.

    -Guy

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